Customer Service Representative
7 days ago
We are seeking a Customer Service Representative to join our team at HCF. As a key representative of our organization, you will play a vital role in providing exceptional service to our members, guiding them in making informed healthcare choices.
This full-time position involves working across multiple locations, including local and interstate / regional travel. If you have a proven background in customer service environments, excellent communication skills, and the ability to build rapport quickly and confidently, we encourage you to apply.
About the Role- Provide exceptional service to our members, ensuring resolutions to their problems that go beyond expectations.
- Maintain the accuracy of our membership information in accordance with organisational policies and procedures.
- Highlight our diverse range of health, life, and other insurance products through face-to-face and telephone needs-based selling.
Our Workplace Culture
- We're united by a common purpose: to make healthcare affordable, understandable, high quality, and member-focused.
- We'll empower you with the necessary skills and tools to support your personal wellbeing journey.
- We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment.
- We believe in lifelong learning and provide opportunities for personal and professional development.
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