National Operations Director
2 days ago
This is a critical leadership role with Blackbook Executive, requiring an experienced operations expert to drive the company's national operations forward.
About the CompanyBlackbook Executive is a leading Australian business seeking a senior operations leader to join its executive leadership team. The successful candidate will lead and improve operations nationally across VIC, NSW, QLD & WA.
Key Responsibilities- Lead operations across 4 states in Australia, focusing on key metrics such as service levels, cost, safety, contract management, and continuous improvement.
- Deliver exceptional customer service by coordinating end-to-end activities across the national operation.
- Review and implement a structure to enable the operations and customer service strategy.
- Develop and maintain productive relationships with internal stakeholders, including business development, finance, HR, suppliers, etc.
- Implement current and future key strategic projects relating to operations, including reviewing structure, capability, utilizing resources, and setting clear objectives.
- Build and develop a strategic plan based on people and process capability, customers, continuous improvement, and engagement, that will deliver significant growth opportunities and efficiencies across the business.
- Ideally tertiary qualified.
- Senior leadership background, able to think strategically and deliver through people and process.
- Extensive experience in operations, with a major focus on asset management and logistics.
- Able to manage a large contractor team to ensure a standardised approach with a focus on quality, safety, and service.
- Commercially astute, with the ability to understand financial reports, manage a budget, and make commercial decisions.
The estimated salary for this role is $120,000 - $180,000 per annum, depending on experience.
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