National Operations Director

2 days ago


Melbourne, Victoria, Australia Blackbook Executive Full time

This is a critical leadership role with Blackbook Executive, requiring an experienced operations expert to drive the company's national operations forward.

About the Company

Blackbook Executive is a leading Australian business seeking a senior operations leader to join its executive leadership team. The successful candidate will lead and improve operations nationally across VIC, NSW, QLD & WA.

Key Responsibilities
  • Lead operations across 4 states in Australia, focusing on key metrics such as service levels, cost, safety, contract management, and continuous improvement.
  • Deliver exceptional customer service by coordinating end-to-end activities across the national operation.
  • Review and implement a structure to enable the operations and customer service strategy.
  • Develop and maintain productive relationships with internal stakeholders, including business development, finance, HR, suppliers, etc.
  • Implement current and future key strategic projects relating to operations, including reviewing structure, capability, utilizing resources, and setting clear objectives.
  • Build and develop a strategic plan based on people and process capability, customers, continuous improvement, and engagement, that will deliver significant growth opportunities and efficiencies across the business.
Requirements
  • Ideally tertiary qualified.
  • Senior leadership background, able to think strategically and deliver through people and process.
  • Extensive experience in operations, with a major focus on asset management and logistics.
  • Able to manage a large contractor team to ensure a standardised approach with a focus on quality, safety, and service.
  • Commercially astute, with the ability to understand financial reports, manage a budget, and make commercial decisions.

The estimated salary for this role is $120,000 - $180,000 per annum, depending on experience.



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