Customer Service Operations Manager

6 days ago

Wagga Wagga, Australia beBeeCustomer Full time $60,000 - $80,000

Job Overview:

We are seeking a customer-focused professional to manage customer repairs and servicing. This role involves ensuring timely completion of tasks while providing exceptional service.

Key Responsibilities:

  • Actively manage customer repairs & servicing
  • Manage faulty products, liaise with service agents & suppliers, and maintain the service database
  • Keep customers updated on repair status and ensure completion within an acceptable timeframe
  • Assist with administrative duties, including processing invoices, claims, and reconciliations
  • Run weekly reports for repairs/service jobs and advise customers of stock arrival
  • Be health and safety conscious

Requirements:

  • Experience in a customer-focused retail business or ability to work in one
  • High-volume administration experience
  • Ability to juggle multiple tasks with a flexible attitude
  • Strong communication and interpersonal skills
  • Ability to think on your feet and manage own workflow
  • Organisational and prioritisation skills
  • Familiarity with Australian Consumer Law (desirable)

What We Offer:

  • Generous staff discounts
  • Opportunities for career progression and professional development
  • A positive and flexible work environment

  • Service Coordinator

    1 week ago

    Wagga Wagga & Riverina, Australia NSW Department of Customer Service Full time $97,483 - $103,729 per year

    Service Coordinator - Regional South Service CentresTitle: Service Coordinator (Service Centres)Salary: Service NSW Grade 6 ($97,483 - $103,729, plus employer's contribution to superannuation and annual leave loading)Employment Status: Multiple Full-time - Temporary and Ongoing opportunitiesLocations: Finley Service Centre (Spoke of Deniliquin Service...

  • Customer Service Operations Lead

    1 week ago

    Wagga Wagga, Australia beBeeCustomerService Full time $61,938 - $85,444

    Job Overview:We are seeking a highly skilled professional to fill the position of Customer Service Manager. The ideal candidate will be responsible for overseeing customer repairs and servicing, ensuring timely completion, and providing exceptional customer service.Main Responsibilities:Manage customer repairs and servicingLiaise with suppliers and maintain...

  • Customer Service

    1 week ago

    Wagga Wagga, Australia Supply Iga Boorooma Full time

    **About Us**The Dunn Group is an Australian family-owned business, operating in NSW for over 30 years, with 10 busy convenience petroleum retail sites across Sydney metro, the Blue Mountains, and Wagga Wagga. "Balmain Coffee Company" is an extension of our business along with our "Supply - Your Local Food Store" offer which is an amazing range of made in...

  • Customer Service Representative

    2 weeks ago

    Wagga Wagga, Australia beBeeCustomerService Full time $45,000 - $53,000

    We are currently seeking a skilled and motivated professional to fill the role of Customer Service Team Member.Key ResponsibilitiesDeliver effective store operations in line with standard procedures, including cash handling and tendering transactions.Manage all sales channel fulfillment in accordance with established protocols.Collaborate as part of a team...

  • Customer Service Specialist

    1 week ago

    Wagga Wagga, Australia beBeeCustomer Full time $63,060 - $72,830

    About the RoleWe are seeking an experienced Customer Service Specialist to join our team.Facing customer service inquiries via telephone, email, and in-personProviding support to the manager and running daily operationsKeeping customers updated on delivery lead timesUndertaking repair inspections on vehiclesExploring customer needs and educating them on our...

  • Customer Service Officer

    3 hours ago

    Wagga Wagga, Australia City of Wagga Wagga Full time $104,000 - $130,000 per year

    Apply nowClosing date: 6/10/2025 11:59 PM AUS Eastern Standard TimeLocation: Civic Centre - 243 Baylis Street, Wagga Wagga NSW Wiradjuri CountryDepartment: Chief Operating Office (COO) - Customer ServiceEmployment type: Temporary Full-timeWork Arrangement: On-siteWe have an exciting opportunity within our dynamic and positive customer service team to fill...

  • Customer Service

    1 week ago

    Wagga Wagga, Australia HUNTERS1866 Full time

    We are seeking a motivated individual to join our clothing sales team. This is a customer-focused role working in a friendly and professional team. Duties will include: - Exceptional communication skills and enjoy contact with people - Be organised and systematic with excellent time management skills - Strong attention to detail - General customer service...

  • Customer Service Officer

    1 week ago

    Wagga Wagga, Australia Agnvet Services Full time

    **Customer Service Officer (CSO) - Mangoplah**- Play a pivotal role in providing exceptional retail service to our customers- Great opportunity for career growth- Work in a strong rural sector-based business**About the Role**This is an exciting opportunity for an individual with proven customer service skills within retail and/or warehousing environments....

  • Customer Service

    1 week ago

    Wagga Wagga, Australia Hunters1866 Full time

    We are seeking a motivated individual to join our clothing sales team. This is a customer-focused role working in a friendly and professional team.Duties will include:- Exceptional communication skills and enjoy contact with people- Be organised and systematic with excellent time management skills- Strong attention to detail- General customer service and...

  • Customer Service Officer

    1 week ago

    Wagga Wagga, Australia Agnvet Services Full time

    **Customer Service Officer (CSO) - Wagga Wagga**- Play a pivotal role in providing exceptional retail service to our customers- Great opportunity for career growth- Work in a strong rural sector-based business**About the Role****_ Advertising due to internal promotion._**This is an exciting opportunity for an individual with proven customer service skills...