Healthcare Administrator

1 day ago

Sydney, New South Wales, Australia beBeeAdministration Full time $68,338 - $70,948
Job Summary:

The role of Administration Officer is a vital position within our organization.

  • As the go-to person for handling calls and patient information requests, you will provide friendly and professional service in line with industry standards.
  • You will maintain accurate and up-to-date patient records by entering data, fixing discrepancies, and undertaking transactions in Patient Administration Systems.
  • Your responsibilities will also include supporting medical teams, nurses, and administration by processing notifications, updating patient information, rectifying data discrepancies, and merging duplicate records.
  • You will ensure compliance and data integrity by carrying out audits, generating reports, and following strict privacy and confidentiality standards.
  • To improve systems, you will assist in training staff on digital health platforms, help with new technology rollouts, and embrace healthcare innovations.
Key Responsibilities:
  • Exceptional communication and customer service skills, with the ability to confidently interact with patients, clinicians, and multi-disciplinary teams in a professional and compassionate manner.
  • Experience in healthcare administration, ideally within a hospital or Health Information Services environment, with demonstrated knowledge and use of Patient Administration Systems.
  • Strong organisational and problem-solving abilities, capable of working independently, prioritising tasks under pressure, and maintaining high attention to detail while meeting deadlines.
  • Advanced computer skills, including proficiency in Microsoft Word and Excel, and the ability to quickly adapt to new digital health systems.
  • A commitment to confidentiality and compliance, with a solid understanding of privacy principles and medico-legal requirements in a health setting.
Requirements:

Education, qualifications and experience relevant to this role are preferred. Applicants must demonstrate excellent communication and interpersonal skills, be proactive and self-motivated, and be able to work effectively in a team environment.

Applications from people who identify as Aboriginal and Torres Strait Islander are encouraged.

For further information regarding the application process, please refer to the 'How to apply' section of the job advertisement.

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