Strata Claims Portfolio Manager
2 days ago
This is an opportunity to manage a portfolio of strata claims and provide support and advice to policyholders during the claims process.
Key responsibilities will include examining claim forms, policies and endorsements, client instructions and other records to determine coverage. The successful candidate will also be responsible for investigating claims by conducting office-based analysis of physical damage details, interviewing claimants and comparing claim information with evidence.
Additionally, the Strata Claims Manager will be expected to set loss reserves and update when changes in circumstances become apparent. They will also prepare reports by collecting and summarising information required and settle claims after determining the insurance carrier's liability.
Key Requirements
- Exceptional customer service skills
- High attention to detail, organised and highly skilled in prioritising
- Excellent verbal and written communication skills
- Previous experience in strata claims/general insurance environment (desirable)
- Thorough knowledge of insurance terminology, practices and conditions (desirable)
Benefits
The successful candidate will have the opportunity to work in a dynamic and supportive team environment where they can develop their skills and expertise. They will also have access to ongoing training and development opportunities to help them succeed in their role.
Seniority level
- Associate
Employment type
- Full-time
Job function
- Consulting, General Business, and Other
Industries
- Claims Adjusting, Actuarial Services, Insurance Agencies and Brokerages, and Insurance Carriers
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