Senior Patient Experience Lead

4 days ago

Sydney, New South Wales, Australia beBeePatientExperience Full time $243,682 - $276,826
Patient Reported Measures Program Manager

This is an exciting opportunity to lead a transformative program that focuses on patient-centered care and drives meaningful change across the healthcare system.

The successful candidate will be responsible for supporting the development, implementation, and sustainability of the NSW Patient Reported Measures Program. This program aims to improve patients', staff', and consumer experience within Northern Sydney Local Health District.

  • A tertiary qualification in a relevant discipline or demonstrated relevant industry experience is essential.
  • Strong communication, project management, and stakeholder engagement skills are required to engage diverse stakeholders, including clinicians, consumers, and Primary Health Networks.
  • Effective change management skills are necessary to overcome resistance and drive the adoption of new initiatives.

The ideal candidate will have excellent leadership, collaboration, and problem-solving skills. They will be able to work effectively with NSLHD stakeholders, consumers, clinicians, Primary Health Networks, and Primary Health Care staff.

This role offers a chance to make a meaningful impact on the healthcare system and improve patient outcomes. If you are passionate about patient-centered care and have the necessary skills and experience, we encourage you to apply.

Benefits:

  • Opportunity to lead a transformative program that focuses on patient-centered care
  • Chance to make a meaningful impact on the healthcare system and improve patient outcomes
  • Collaborative work environment with NSLHD stakeholders, consumers, clinicians, Primary Health Networks, and Primary Health Care staff

About the Role: The Senior Patient Experience Lead will play a key role in developing and implementing strategies to improve patient experience and outcomes. They will work closely with clinicians, consumers, and other stakeholders to identify areas for improvement and develop solutions to address these gaps. The successful candidate will have a strong understanding of patient-centered care principles and practices and be able to apply this knowledge to improve patient experiences.

  • Quality & Patient Experience Manager

    2 weeks ago

    Sydney, New South Wales, Australia Buscojobs Full time

    Go back North East Ambulance Service NHS Foundation Trust Quality & Patient Experience Manager The closing date is 14 August 2025 To lead and manage the Trust's approach to patient experience, complaints handling, regulatory compliance (including CQC standards), and the use of quality and governance databases.Specifically, the core responsibilities are : ...

  • Clinical Specialist Qld

    2 weeks ago

    Sydney, New South Wales, Australia Total Patient Care Full time

    1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Total Patient Care Job Title: Product & Clinical Specialist – Hand Therapy or Occupational Therapy Location: Greater Brisbane Region (incl.Gold Coast), Australia About Us: Total Patient Care is a leading healthcare...

  • Patient Experience Manager

    2 days ago

    Sydney, New South Wales, Australia beBeeHumanExperience Full time

    About the RoleAs a Human Experience Portfolio Lead, you will be responsible for driving systems and strategies to improve patient, carer, and consumer experience in our health district.You will lead initiatives to enhance human-centered care, implement national standards, and drive service improvements using data. Your role will involve collaborating with...

  • Clinical Specialist QLD

    4 weeks ago

    Sydney, New South Wales, Australia Total Patient Care Full time

    1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Total Patient CareJob Title: Product & Clinical Specialist – Hand Therapy or Occupational TherapyLocation: Greater Brisbane Region (incl. Gold Coast), AustraliaAbout Us:Total Patient Care is a leading healthcare...

  • Clinical Specialist QLD

    4 weeks ago

    Sydney, New South Wales, Australia Total Patient Care Full time

    1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Total Patient CareJob Title: Product & Clinical Specialist – Hand Therapy or Occupational TherapyLocation: Greater Brisbane Region (incl. Gold Coast), AustraliaAbout Us:Total Patient Care is a leading healthcare...

  • Patient Experience Advocate

    3 days ago

    Sydney, New South Wales, Australia beBeeCustomerSuccess Full time $180,000 - $200,000

    Unlock Your PotentialJoin our innovative team as we revolutionize the way healthcare is delivered.Built by passionate professionals for their peers, our diverse group includes inventors, builders, scientists, nurses, doctors, mathematicians, designers, and creatives who share a vision of excellence.We achieve remarkable results in record time. In just 12...

  • Chief Patient Experience Officer

    2 days ago

    Sydney, New South Wales, Australia beBeePatient Full time $141,974 - $169,151

    Transforming Patient ExperienceLead human-centred care transformation by driving organisational change, influencing innovation across the health sector.Develop and implement systems aligned with national standards to enhance patient experience.Collaborate across teams to embed human-centred care principles.Drive service improvements using data-driven...

  • Wslhd - Patient And Carer Experience Manager

    2 weeks ago

    Sydney, New South Wales, Australia NSW Health Full time

    Lead human-centred care transformation.Drive culture change and lead with impact.Influence innovation across NSW Health.Lead human experience strategy at WSLHD.Drive patient-centred care, improve service delivery, embed national standards, and lead change across the district.Employment Type: Permanent Full Time Position Classification: Health Manager Level 4...

  • WSLHD - Patient and Carer Experience Manager

    2 weeks ago

    Sydney, New South Wales, Australia NSW Health Full time

    Lead human-centred care transformation.Drive culture change and lead with impact.Influence innovation across NSW Health.Lead human experience strategy at WSLHD. Drive patient-centred care, improve service delivery, embed national standards, and lead change across the district.Employment Type:PermanentFull TimePosition Classification:Health Manager Level...

  • WSLHD - Patient and Carer Experience Manager

    2 weeks ago

    Sydney, New South Wales, Australia NSW Health Full time

    Lead human-centred care transformation.Drive culture change and lead with impact.Influence innovation across NSW Health.Lead human experience strategy at WSLHD. Drive patient-centred care, improve service delivery, embed national standards, and lead change across the district.Employment Type:PermanentFull TimePosition Classification:Health Manager Level...