Residential Care Risk Manager

6 days ago

Sydney, New South Wales, Australia beBeeGovernance Full time $190,000 - $200,000
Job Title: Senior Recovery and Quality Assurance Manager – Residential Care

The ideal candidate will be responsible for stabilising high-risk residential care homes, ensuring immediate risk mitigation, and embedding long-term sustainable improvements in care quality, compliance, and governance.

This role involves:

  • Providing targeted responses to address health and safety risks to residents, ensuring compliance with regulatory standards while restoring resident and stakeholder confidence.
  • Developing remediation plans, monitoring continuous improvement initiatives, and coordinating external service providers to ensure quality and safe outcomes for all residents.
  • Drafting reports, providing governance reporting to senior leaders, executives, and the board, and ensuring effective complaint resolution processes.
  • Overseeing the PCI, ensuring sustainable and ongoing improvements.
  • Ensuring compliance with accreditation standards and supporting care homes through unannounced and scheduled assessments.
  • Conducting root cause analysis and risk assessments, ensuring that actions taken resolve systemic issues and not just individual incidents.
Requirements:
  • Registered Nurse with the Australian Health Practitioner Regulation Agency (essential).
  • Tertiary qualifications in governance, risk management, or a relevant field (desirable).
  • Demonstrated experience in clinical governance, safety and assurance, or quality and compliance roles.
  • Experience in complaints resolution & customer experience & engagement.
  • Substantial knowledge of the Australian aged care industry and regulatory requirements.
  • Proven ability to analyse complex issues, formulate strategic interventions, and drive measurable improvements.
  • Strong background in clinical governance, compliance, risk management, and continuous improvement.
  • Experience in managing accreditation and regulatory audits in aged care.
  • Experience in high-risk service remediation, regulatory compliance, and accreditation processes.
  • Proven ability to develop and execute remediation plans with measurable success.

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