Account Specialist
1 week ago
We are seeking a highly skilled Account Specialist to join our sales team in the APAC region. As an Account Specialist, you will be responsible for managing inbound sales for various hospitality venues.
Main Responsibilities- Act as a trusted advisor to customers who inquire about further solutions, understanding their requirements and providing valuable recommendations.
- Build trust and rapport with customers, demonstrating active listening skills to support upselling and maximising account growth in every customer interaction.
- Guide qualifying customers through their upgrade path from basic platforms to more advanced platforms.
- Demonstrate software solutions to customers, from core products to modules and upgrades.
- Responsible for reactive upsell from inbound sales and expansion of monthly recurring revenue.
- Experience in account management, sales development or similar roles carrying a sales quota.
- Understanding of solution-based consultative sales in a SaaS environment.
- Ability to use Salesforce.com and other technologies to manage and organise pipeline.
- Entrepreneurial approach; focus on efficiency and productivity.
- Strong organisational skills with excellent time management.
- A flexible work environment that empowers you to do your best work.
- A culture that celebrates performance and achievements.
- The opportunity to make a meaningful impact in a collaborative team.
- Career-defining opportunities for growth and development.
We strive to create inclusive communities through commerce, embracing diversity and promoting equal opportunities. Our organisation values innovation, teamwork, and customer satisfaction.
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