Service Architect
2 weeks ago
Job Title: Service Architect
FinXL is a leading IT professional services organization, and we are seeking a highly skilled Service Architect to join our team. As a Service Architect, you will play a critical role in designing and implementing technical solutions that meet the needs of our enterprise clients.
Key Responsibilities:
- Develop and maintain technical designs and architectures for contact center solutions
- Provide technical advice and expertise to support the development and implementation of technical solutions
- Collaborate with cross-functional teams to ensure alignment and effective communication
- Stay up-to-date with industry trends and emerging technologies to ensure the delivery of innovative solutions
Requirements:
- Minimum 7 years of technical experience, with at least 3 years in a pre-sales/embedded architect role
- Experience in developing detailed customer technical designs, bills of materials, and client proposals
- Strong technical knowledge of contact center technologies, including Genesys, NICE CXone, and session border controllers
- Excellent communication and presentation skills, with the ability to engage with technical and non-technical stakeholders
What We Offer:
- A dynamic and collaborative work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
How to Apply:
If you are a highly skilled Service Architect with a passion for delivering innovative technical solutions, please submit your application through the link below.
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