
Mental Health Professional Clinical Governance Role
1 week ago
This is a fixed-term role that offers an exceptional opportunity for mental health professionals to leverage their expertise and experience in digital contexts.
The successful candidate will contribute to the organisation's duty of care and clinical governance frameworks, providing training and support to staff, expert advice on emerging service developments, projects, and content, and contributing to the management of duty of care concerns.
You will work closely with our Support Services Team, including Peer Workers who connect one-on-one with young people via text-based chat and Coaches who provide support to parents of teens.
The ideal candidate will have a tertiary qualification in a relevant mental health discipline, at least 5 years' experience working in a mental health setting, registration or eligibility for membership of the relevant professional association, skills and experience in mental health risk management, developing protocols, procedures, and duty of care frameworks, demonstrated experience in strengths-based and trauma-informed approaches, and an understanding of prevention and early intervention principles.
Key tasks include:
- Providing mental health expertise to inform new product and content development
- Providing expert clinical review of existing products, content, fundraising, and marketing campaigns, as required
- Contributing to the implementation and continuous improvement of ReachOut's clinical governance framework and processes
Duty of Care responsibilities include:
- Providing a support role to crisis response and clinical incidents (including infrequent on-call support where required)
- Contributing to the implementation and continuous improvement of ReachOut's duty of care framework
- Providing leadership to ReachOut's Support Group (Duty of Care staff working group) using your expertise in managing issues and risks to help respond to crisis, and provide support and training to the group
Training responsibilities include:
- Providing mental health training, with a particular emphasis on duty of care to staff who work directly with young people, as well as the wider organisation
- Contributing to the design and development of mental health training
- Providing supervision and support, including ad-hoc debriefing to staff as required
To be considered for this role, you must meet the following selection criteria:
- A tertiary qualification in a relevant mental health discipline
- At least 5 years' experience working in a mental health setting
- Registration or eligibility for membership of the relevant professional association
- Skills and experience in mental health risk management
- Demonstrated experience in strengths-based and trauma-informed approaches
- An understanding of prevention and early intervention principles
- Experience providing practice supervision in individual and group settings
- Strong interpersonal and communication skills and the ability to maintain productive working relationships
- Experience using digital systems and software
- Working with Children's Checks for your current state
- A commitment to ReachOut's values and behaviours
We are committed to creating an inclusive workplace that values diversity. We encourage applications from individuals of all ages, backgrounds, and identities. This includes but is not limited to people with lived experience of mental health issues and/or recovery, Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, people who identify as LGBTQIA+, and people with disability.
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