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Infrastructure Delivery Specialist

2 months ago

Sydney, New South Wales, Australia Firesoft People Full time

{"h1": "Infrastructure Delivery Lead", "p": "At Firesoft People, we're seeking a skilled Infrastructure Delivery Lead to oversee and facilitate the delivery of infrastructure scope of works for our internal customers. This role ensures the safe and coordinated delivery of key infrastructure outcomes, which form part of wider line of business change initiatives.", "ul": [{"li": "Oversee multiple infrastructure streams (Hosting, Network, Workplace, and Database) as an enabler of LOB change initiatives"}, {"li": "Provide support for Project Managers (e.g. Technical coordination, status updates)"}, {"li": "Manage workflow / Oversee implementation for LoB projects into Infra team (Jira / backlog etc)"}, {"li": "Work with Infrastructure line managers to organise resourcing for delivery tasks"}, {"li": "Work with project stakeholders to manage delivery"}, {"li": "Facilitate the ordering of infrastructure hardware / software as required"}, {"li": "Facilitate technical change implementation"}, {"li": "Be an ambassador for the Infrastructure team working across the business to provide effective communication on Infrastructure matters"}, {"li": "Escalation point for customer stakeholders – Change initiative challenges"}, {"li": "Understanding customer business drivers, strategies and roadmaps, KPI to measure and monitor benefits realisation"}, {"li": "Provide customer input to drive Infrastructure operational considerations (in relation to new infrastructure services delivered via LOB initiatives)"}, {"li": "Work across the Infrastructure team and customers to enforce standards and policies"}], "h2": "What you'll need to succeed", "ul": [{"li": "Customer Driven & Delivery Focused – be an advocate for our customers"}, {"li": "Attention to detail – errors are minimised to deliver accurate outcomes."}, {"li": "Calm under pressure – can remain focused in times of stress"}, {"li": "Naturally inquisitive – asks questions to ensure understanding"}, {"li": "Confident decision maker – make straightforward decisions and know when to seek backup"}, {"li": "Great communicator – able to get the message across in the best way"}, {"li": "Analytical thinker – can evaluate information and seek a solution"}, {"li": "Team player – support each other to achieve"}, {"li": "Collaboration – can work with multiple stakeholders to deliver a common goal"}]}