Customer Service Expert

1 week ago

Newcastle, New South Wales, Australia beBeeCustomer Full time $75,999 - $89,997

Job Opportunity

We are seeking a highly skilled professional to fill the role of Customer Care Consultant. As a key member of our team, you will play a vital part in delivering exceptional customer service and providing accurate information about our health products and services.

About the Role

  • This is an exciting opportunity for someone who is passionate about customer service and has excellent communication skills.
  • You will be responsible for representing our brand and providing excellence in customer service in a professional manner.
  • Your main objective will be to ensure that customers receive accurate and comprehensive information about our health products and services.

Key Responsibilities

  1. Deliver first-class customer service and resolve customer complaints efficiently.
  2. Provide accurate and up-to-date information about our health products and services.
  3. Strive to achieve high levels of customer satisfaction.

Requirements

  • Passion for customer service and ability to communicate effectively with a range of customers.
  • High level of attention to detail and strong problem-solving skills.

Benefits

  • We offer a competitive salary package and opportunities for career growth and development.
  • Our employees enjoy access to generous discounts on our health and travel insurance products.
  • We also offer paid leave for volunteering through our Foundation and support for employee wellbeing through our corporate fitness discounts.

About Us

We are a trusted health partner dedicated to helping members and travellers make informed healthcare decisions. Our values include autonomy, freedom, and authenticity.

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