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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist at our Victor Harbor branch. As a key member of our team, you will play a vital role in delivering exceptional service to our customers and helping them achieve their financial goals.
Key Responsibilities- Customer Engagement: Build strong relationships with customers, understand their needs, and provide personalized financial solutions to meet their goals.
- Sales Focus: Drive sales by referring customers to our home loan and business banking specialists and identify new leads across wealth, insurance, home loans, and small business lending.
- Relationship Building: Collaborate with customers to support their current needs and uncover their future financial goals, building trust and loyalty through exceptional service.
- Customer-Facing Sales Experience: Proven experience in a sales role where engaging with customers is key to success.
- Customer-Centric: Demonstrate a genuine commitment to meeting customer needs and delivering exceptional service.
- Proven Performance: Meet and exceed performance targets with an uncompromising commitment to delivering an exceptional customer service.
- Team-Player: Collaborate seamlessly with your team to achieve shared goals.
- Numerical and Technical Skills: Comfortable working with numbers and adept at navigating multiple systems.
- Self-Motivation: Strong drive to achieve targets and anticipate opportunities.
At BankSA, we're committed to your success from day one. You will receive comprehensive training on our banking products and services and our supportive team will provide hands-on guidance and resources to help you master everything you need to flourish in your new role. We're here to empower you with the knowledge and skills to thrive and advance your career with us.
We offer a range of benefits, including competitive remuneration, a great culture, and opportunities for career growth and development. We're proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion.
How to ApplyStart here. Just click on the APPLY or APPLY NOW button to submit your application.
