Senior Consultant

4 weeks ago

Sydney, New South Wales, Australia CrowdStrike Australia Pty Limited Full time

About the Role:

CrowdStrike is seeking a Senior Consultant to join our LogScale NGSIEM Professional Services team. As a key member of this team, you will work closely with customers to deliver best-in-class delivery and integration services, providing knowledge transfer of Falcon LogScale NGSIEM and helping customers achieve mature outcomes using next-generation SIEM, log management, XDR, and SOAR features and functionality.

Responsibilities:

  • Work independently to provide delivery and integration services to a wide range of organizations and verticals.
  • Act as a trusted advisor to help lead customers to mature outcomes using next-generation SIEM, log management, XDR, and SOAR features and functionality.
  • Provide knowledge transfer of Falcon LogScale NGSIEM to our customers.

Requirements:

We are looking for a colleague with a great compassion for taking care of customers and their challenges combined with well-rounded technical, analytical, and customer service skills. The position is remote-friendly with the opportunity for limited travel onsite with customers. Fluency in English is required along with strong technical writing skills.

What You'll Need:

  • 5+ years of experience working with log management/SIEM solutions and SOAR in a professional services consulting role or similar capacity.
  • Experience working with pre-sales teams on technical scoping and requirements gathering, and with post-sales handoffs.
  • Knowledge of SIEM skills and best practices related to log analysis, data onboarding, parsers, search queries, dashboards, and alerts.
  • Intermediate knowledge of common Cloud providers such as AWS, GCP, and Azure, and traditional IT services, such as active directory services, authentication, networking, data storage.
  • Experience creating configuration, automation, and integration scripts with languages, tools, and standards such as Python, PowerShell, JavaScript, YAML, REST API, GO, Cribl, Postman, etc.
  • Experience developing documentation and transferring knowledge of deployments to customers and internal stakeholders.
  • Experience translating your knowledge of customer requirements and experiences into feedback for internal product and engineering teams.
  • Occasional travel may be required (

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