Experience Leader

1 week ago

Melbourne, Victoria, Australia beBeeCustomer Full time $72,176 - $148,507

Drive Customer Experience Excellence

We are seeking an exceptional leader to spearhead customer experience initiatives and drive sales growth.

This role is pivotal in managing direct reports and seasonal casuals, fostering a culture of excellence and driving store results through effective selling teams.

Key Responsibilities:

  • Lead the overall management of the store, developing and executing short and long-term strategies to drive top-line sales.
  • Role-model, coach and develop best-in-class selling behaviors among team members.
  • Accountable for associates' product knowledge development, enabling high-performance selling.
  • Assist in maintaining store operations, leading by example and setting performance standards.

Requirements:

  • A minimum of 5 years of managerial experience in retail, with proven ability to delegate effectively.
  • Strong communication and organizational skills, with ability to manage complex priorities.

Benefits:

  • Premium training and development opportunities to enhance leadership and operational skills.
  • Generous discounts across our luxury and lifestyle brands portfolio.
  • Opportunities for career progression and growth within a global retail group.

Join Our Dynamic Team:

  • This is a dynamic role offering growth, support, challenges and continuous training.

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