Intake Worker

2 weeks ago

Melbourne, Victoria, Australia beBeeAssessment Full time $73,696 - $96,921
Job Opportunity

Overview:

Windana is a leading provider of connected services for adults and young people experiencing alcohol and other drug harms, family violence, mental health challenges, and social disadvantage.

This position plays a critical role in supporting individuals to access our withdrawal and rehabilitation services.

The Withdrawal & Intake Program provides a single access point for persons seeking to access AOD withdrawal support and rehabilitation services. The program includes comprehensive screening services, referrals to clinical review, waitlist management, and case management support.

You will be responsible for coordinating intake procedures, managing client assessments, conducting readiness for change scales and clinical risk assessments, and providing regular progress reports.

Liaising with external stakeholders, you will support clients in accessing services and provide feedback on intake, timeframes, and access to treatment to reduce wait times and improve the intake and admission process.

  • Conduct comprehensive screening service for prospective clients requesting access to services using relevant AOD screening tools.
  • Presentation of referrals of prospective clients to clinical review and at weekly clinical team meetings.
  • Process client referrals according to clinical review outcome under the guidance of the Intake Manager.
  • Support new clients on the waitlist seeking treatment for their AOD use to transition into treatment by providing all relevant information on the program.
  • Identify all relevant services that will support clients upon their exit based on the initial intake assessment.
  • Liaise with internal and external stakeholders to obtain feedback on intake, timeframes, and access to treatment to reduce wait times and improve intake and admission processes.
  • Participate in individual and group supervision on a regular basis for operational and clinical purposes.
  • Ensure risk assessments and safety plans are undertaken for clients identified at risk to themselves and/or others.
  • Ensure all relevant documentation is captured into the client management system (MasterCare) in a timely manner, including Centrelink, health, and justice records.

Required Skills:

Previous experience working collaboratively with clients with substance misuse problems, their families or carers.

Experience working in a clinical setting delivering a consistent model of care within the sector of alcohol and other drugs, mental health, or community services.

Strong interpersonal skills with the ability to build rapport, negotiate, and facilitate client outcomes and resolve conflict.

Proficiency using computer software such as Microsoft Office (Word, Excel, Outlook) and client data base systems.

Strong time management skills with an ability to pivot and reprioritise.

Bachelor's degree in Social Work, Youth Work, Mental Health, or other related disciplines will be highly regarded.

Must have a Certificate IV in AOD or 4 AOD core competencies.

Opportunities for professional development and growth through regular supervision, goal-setting, and individual development plans.

Support for wellbeing and work-life balance through additional leave days, EAP services, and generous salary packaging entitlements.

Commitment to child safety and a valid Working with Children Check and Police Check are required for this position.

Windana values and celebrates diversity and inclusion and is an equal employment opportunity employer.

],

  • Intake Worker

    2 weeks ago

    Melbourne, Victoria, Australia Employment Plus Au Full time

    Number of Positions Available:1- Start your career with The Salvation Army today- We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.- ABOUT US- The Salvation Army is one of Australia's largest and...

  • Intake Coordinator

    1 week ago

    Melbourne, Victoria, Australia Hearth Support Services Full time

    We have an opportunity to join our client Intake team, playing a key role in setting up participants & matching them with the right support workers.As a first point of contact for new participants, the Intake Coordinator is responsible for managing intake enquiries from the initial service request through to setup, allocation, and handover to one of our...

  • Aod Intake And Assessment Worker

    2 weeks ago

    Melbourne, Victoria, Australia Windana Full time

    **Introduction**:Excellent opportunity for an experienced AOD professional to join our Intake team based at Alma Road, St Kilda.Permanent/Full-time opportunity. Immediate start available.SCHADS Level 4 with Salary packaging options to enhance take home pay.Windana provides connected services for more people in need.We provide services across Victoria for...

  • 2 X Intake And Assessment Worker

    1 week ago

    Melbourne, Victoria, Australia Djirra Full time

    About the role- 2 x Full time, ongoing position- Generous SCHCADS Award salary on offer - SCHCADS Level 4, Pay Point 1 $85,126.08 pa- We're looking for 2 Intake and Assessments workers, one to be based in Abbotsford and one in Melton.- Join a passionate, dedicated and committed team at Djirra that are making a differenceAbout the RoleIndividual Support...

  • Intake And Resolution Officer

    2 weeks ago

    Melbourne, Victoria, Australia Department Of Families, Fairness And Housing Full time

    THE ROLEReporting to the Senior Intake and Resolution Officer, the Intake and Resolution Officer will receive written and verbal notifications and complaints about Victorian disability workers. The Intake and Resolution Officer will contribute to delivering end-to-end processes for receiving, assessing, conciliating/mediating and resolving complaints under...

  • AOD Intake and Assessment Worker

    2 weeks ago

    Melbourne, Victoria, Australia VAHS Full time $70,000 - $120,000 per year

    •For this position, preference may be given to persons of Aboriginal and / or Torres Strait Islander descent (as permitted under The Victorian Equal Opportunity Act 2010 s12: "A person may take a special measure for the purpose of promoting or realizing substantive equality for members of a group with a particular attribute").• A supportive workplace...

  • Aps6 Intake Allocator

    2 weeks ago

    Melbourne, Victoria, Australia Effective People Full time

    Classification: APS6Job Title: Intake AllocatorOpportunity Type: Labour HireBranch/Division: Clinical OperationsContract: 12 months with extension optionsPayrate: $65.00 p/h + superLocation: Melbourne CBD with flexible working arrangements About the Organisation This organisation provides essential health and wellbeing services to current and former Defence...

  • New Intake Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeIntake Full time $70,000 - $90,000

    Job OverviewWe are seeking a detail-oriented and friendly individual to join our team as an Intake Specialist.This is a key role in our organization, responsible for welcoming new participants and facilitating their journey with us.The ideal candidate will have experience in a client-facing or administrative role, preferably in the NDIS or community services...

  • Wellbeing Case Manager And Intake Worker

    2 weeks ago

    Melbourne, Victoria, Australia Access Health And Community Full time

    Part Time Position - 19 Hours (2.5 days) per Week- Not for Profit Organisation - Camcare / Access Health and Community- Negotiable days / hours of work**The Opportunity**This position is part of a multidisciplinary team of case managers and counsellors providing a range of services to vulnerable members of the Boroondara community and is based in Camberwell....

  • Intake Community Mental Health Senior Worker

    2 weeks ago

    Melbourne, Victoria, Australia The Royal Melbourne Hospital Full time

    Intake Community Mental Health Senior WorkerJoin to apply for theIntake Community Mental Health Senior Workerrole atThe Royal Melbourne Hospital.OverviewThe Royal Melbourne Hospital is one of Australia's leading public healthcare providers. We are looking for a passionate and dedicated individual to join The Royal Melbourne Hospital as an Intake Community...