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Mobile Support Specialist
2 months ago
Are you passionate about technology and customer service? Do you want to make a difference in the lives of Western Australians?
We are seeking a highly motivated Mobile Support Officer to join our digital transformation team at a leading non-profit organisation. As a Mobile Support Officer, you will play a crucial role in providing first-line administrative and technical support for mobile devices within our organisation.
Key Responsibilities:- Configure and manage mobile carrier services, ensuring seamless transitions and minimal disruptions.
- Ensure the accuracy and integrity of records in internal systems, including finances, asset management, and mobile device oversight.
- Provide technical support to mobile users, resolving issues and addressing inquiries in a timely and effective manner.
- Distribute mobile devices, activate SIMs, and ensure they are set up according to organisation requirements.
- Collaborate with project teams to facilitate smooth transitions of mobile services, SIM swaps, and number transfers.
- Gain exposure to working on projects within Cyber and Mobility.
- Contribute to meaningful initiatives that positively impact the lives of individuals in Western Australia.
- Work in a supportive and collaborative team environment.
- Develop valuable experience and skills in managing and supporting mobile devices.
If you are a dedicated individual with a passion for customer service and technology, we encourage you to apply for this exciting opportunity.
