Global Mobility Specialist
4 weeks ago
At DOF, we're looking for a highly skilled and experienced Global Mobility Specialist to join our Regional APAC Team. As a key member of our team, you will be responsible for ensuring seamless and efficient travel arrangements for our regional workforce.
Key Responsibilities:
- Source and negotiate with relevant service providers for the Travel Portfolio Service, including hotels, car-hire companies, and other travel-related services.
- Provide exceptional customer service to both internal and external stakeholders, ensuring a high level of satisfaction and professionalism.
- Process all travel requests for DOF in the APAC region and across various borders around the world, ensuring compliance with company policies and procedures.
- Liaise with the Travel Management Company (TMC) to ensure seamless and efficient commercial travel bookings in line with DOF travel requirements and associated policies.
- Analyse and report on any perceived process improvements or risks, and initiate potential solutions to mitigate risks and improve on process.
- Have a good understanding, appreciation, and knowledge of Global Mobility requirements for a Global Workforce, including Visa, work permits, and immigration requirements.
- Provide or assist with enabling traveller's movements/ tracking and oversight, aligned to safety and contact.
- Be the key contact person for anything travel-related.
Requirements:
- Travel Booking certification, using the global Amadeus Travel Booking technology system.
- Between 5 and 7 years of solid travel booking and scheduling experience.
- Excellent communication skills, both written and verbal in the English Language; additional language will be an additional benefit.
- Solutions-focused with a clear and level mindset towards various challenges and be comfortable working in an ambiguous and at times, very uncertain environment where decisions are made in the 11th hour.
- Outstanding attention to details and have strong computer and travel application know-how.
- Willingness to adjust, pivot, and repeat - at a moment's notice - with a continued professional can-do attitude and appreciation of various challenges with moving people 'to-and-from'.
Benefits:
- Competitive salary package.
- Flexible work options.
- The opportunity to work in a safe environment, where all are treated with dignity and respect.
- Support from an international and local team.
- Access to our Employee Assistance Program.
We encourage people of all ages and backgrounds, including First Nations People/Torres Strait Islanders, to apply for this exciting opportunity to join our team at DOF.
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