Field Service Engineer

15 hours ago


Mount Waverley, Victoria, Australia Danaher Full time
About the Role

We are seeking a highly skilled Field Service Engineer to join our team in Melbourne, Australia. As a key member of our Service Department, you will be responsible for supporting our fielded install base across ANZ.

Key Responsibilities
  • Attend customer sites to complete Preventative Maintenance (PMOTD), Product Safety and Quality Modifications, Repair Visits, Phone Support to customers, Installation and decommissioning of our products.
  • Ensure that our service delivery meets the highest standards across areas such as communication, execution and follow-up.
  • Work closely with the Regional Service Managers to ensure effective first-time fix rates, work to ensure the most cost-effective way to carry out repairs, ensure the company always achieves its customer satisfaction objectives and ensure all spare parts are properly recorded, kept and used.
  • Attend training as required in the role.
Requirements
  • Tertiary qualifications in Biomedical or Electrical Engineering.
  • Equivalent to 3 years of industry experience either in Pathology IVD, biomedical devices or a related healthcare industry.
  • Strong interpersonal skills.
  • Highly organised and able to work independently.
  • Unrestricted working rights in ANZ; valid and current Driver's Licence.
What We Offer

At Danaher, we value diversity and the existence of similarities and differences found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part of the time at the Company location identified above and part of the time remotely from your home.


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