
Customer Excellence Manager
7 days ago
Leadership Opportunity
As a highly inspirational leader, you will be responsible for managing, developing, and mentoring a large team of colleagues. Your exceptional communication and organisational skills will enable you to demonstrate strong leadership qualities and successfully deliver customer service excellence.
About You
- Ensure customers receive excellent customer service by focusing on empathy and care.
- Coach and develop colleagues on the job, setting an example to meet customer needs and support professional growth.
- Utilise customer insights to enhance customer satisfaction.
- Deliver a smooth customer experience by implementing efficient processes.
- Listen to customers, providing support based on IKEA's values, and strive to be an ambassador for the store.
- Support colleagues in their daily work, developing, coaching, and mentoring the team through regular reviews.
- Supervise and support the team to ensure daily operations run smoothly, securing a positive customer journey.
Benefits
The Customer team works together to identify and remove obstacles, ensuring an easy buying experience, a positive shopping experience, and seamless payment and after-sales services. This is a great opportunity to hone your customer skills in a fast-paced environment.
Together as a Team
This role offers a unique chance to make a lasting impact on customer satisfaction and loyalty. By working collaboratively with the team, you will contribute to creating a positive shopping experience that exceeds customer expectations.
-
Customer Logistics Excellence Manager Role
7 days ago
Perth, Western Australia beBeeLogistics Full time $130,000 - $145,000Drive operational excellence in customer logistics as a key strategic partner with headquarters and sales teams. Identify areas for improvement and enhancement opportunities.A results-driven professional with expertise in logistics and supply chain management is required to oversee the order-to-cash cycle, implement process improvements, streamline services,...
-
Perth, Western Australia beBeeCustomerGrowth Full time $90,000 - $120,000Job Title: Achieving Excellence as a Customer Growth ManagerAbout This OpportunityThis role involves building and maintaining strong relationships with customers through proactive account management, ensuring customer satisfaction and meeting retention targets. The successful candidate will contribute to a high-performing team in a collaborative and...
-
Customer Excellence Associate
7 days ago
Perth, Western Australia beBeeCustomer Full time $56,250 - $73,200Customer Service ExperienceThe Role of a Customer AssistantWe are seeking an adventurous individual to excel in this customer-focused role. As a valued member of our team, you will create lasting impressions on our customers and the local community.The ideal candidate is passionate about delivering exceptional customer experiences and possesses strong...
-
Driving Customer Experience Excellence
1 week ago
Perth, Western Australia beBeeCustomer Full time $110,000 - $135,000Regional Manager Job OpportunityWe are seeking a highly skilled Regional Manager to lead our team of customer experience coaches and drive performance across the region.Job Description:This role will oversee the development and implementation of coaching programs to enhance customer service skills and ensure consistency across teams.You will be responsible...
-
Delivering Excellent Customer Experience
1 week ago
Perth, Western Australia beBeeCustomerService Full time $80,000 - $120,000Customer Service ConsultantThe ideal candidate will be responsible for delivering high-quality service to internal and external customers, including receiving and resolving escalations from external customers, field staff, field coordinators, and incident managers.Relevant experience in customer-facing roles, with a strong focus on operations, maintenance,...
-
Serving Customers to Excellence
2 weeks ago
Perth, Western Australia beBeeCare Full time $80,000 - $120,000Customer Success ChampionThis is a pioneering role in our Customer Success team, where you will drive customer satisfaction and loyalty.You will be responsible for developing trust with customers and providing them with the best possible experience navigating our vast offerings.Key Responsibilities:Developing customer relationships and identifying...
-
Ambassador of Excellent Customer Service
1 week ago
Perth, Western Australia beBeeCustomer Full time $50,245 - $66,969">Customer Service RepresentativeWe are looking for a motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring our stores are clean and well-stocked throughout the night.This is an excellent opportunity for those...
-
Establishing Excellence in Customer Experience
2 weeks ago
Perth, Western Australia beBeeExcellence Full time $90,000 - $120,000Customer Service Team LeadWe are seeking a seasoned professional to lead our customer service team and drive excellence in delivering exceptional customer experiences.This is a key role within our organization, responsible for leading a high-performing team of customer service representatives. The ideal candidate will have a proven track record of leadership...
-
Excellent Customer Service Representative
7 days ago
Perth, Western Australia beBeeCustomerService Full time $45,000 - $80,000Unlock Your Career Potential!">This is an exciting opportunity to join a leading automotive group, offering a fantastic entry-level position into the industry. With our focus on customer satisfaction and continuous improvement, you will have opportunities for career progression.">We are seeking a self-motivated individual who understands the importance of...
-
Excellent Customer Service Ambassador
2 days ago
Perth, Western Australia beBeeCustomerService Full time $39,050 - $54,200Delivering Excellent Customer ExperiencesColes Express operates over 700 stores across the country, providing an opportunity to make a positive impact in the lives of customers and communities.About the RoleProviding outstanding customer service by working with enthusiasm, energy, and paceHandling cash transactions and promoting monthly specials and...