Driving Customer Experience Excellence

3 days ago

Perth, Western Australia beBeeCustomer Full time $110,000 - $135,000
Regional Manager Job Opportunity

We are seeking a highly skilled Regional Manager to lead our team of customer experience coaches and drive performance across the region.

Job Description:

  • This role will oversee the development and implementation of coaching programs to enhance customer service skills and ensure consistency across teams.
  • You will be responsible for motivating and guiding a team of coaches, fostering a positive work environment, and promoting excellence in customer interactions.
  • As a Regional Manager, you will analyze market trends, identify areas for improvement, and develop strategies to achieve business objectives.

Key Skills and Qualifications:

  • Proven sales leadership experience with a strong customer service focus.
  • Excellent interpersonal and communication skills to motivate and influence others.
  • Ability to think strategically, prioritize tasks, and manage multiple projects simultaneously.
  • Experience in mentoring and coaching team members to enhance their performance and productivity.

Benefits:

  • A dynamic and supportive work environment that promotes growth and development.
  • Opportunities for career advancement and professional growth within a purpose-driven organization.
  • Competitive compensation and benefits package, including access to Thrive employee benefit program.

About Us:

Our organization is dedicated to delivering exceptional customer experiences during life's most challenging moments. We value compassion, excellence, and innovation, and we're committed to making a positive impact on our customers' lives.

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