Technical Support Specialist

7 days ago

Melbourne, Victoria, Australia beBeeTechnical Full time $90,000 - $120,000

Job Summary

We are seeking a skilled Technical Support Specialist to join our team. In this role, you will play a key part in resolving complex technical issues and providing exceptional support to our clients.

About the Role

This is a hands-on operational position that requires a strong analytical mindset and excellent problem-solving skills. As a Technical Support Specialist, you will work closely with cross-functional teams to resolve issues and improve our products and services.

Key Responsibilities

  • Investigate and resolve complex technical issues
  • Provide second-line support for escalated cases
  • Support client onboarding and implementations
  • Coordinate product assurance activities

Requirements

  • Strong technical knowledge and analytical skills
  • Excellent communication and problem-solving skills
  • Ability to work effectively in a fast-paced environment

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply.

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