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Retail Operations Manager

2 months ago


Doncaster, Victoria, Australia EG Group Full time
About the Role

We are seeking a highly motivated and experienced Assistant Store Manager to join our team at EG Doncaster East. As a key member of our retail operations team, you will play a critical role in driving store performance, leading and developing our frontline team, and delivering exceptional customer service.

Key Responsibilities
  • Assist the Store Manager in achieving sales, profit, and growth targets
  • Contribute to all aspects of the store, including serving customers and maintaining a high level of stock availability
  • Assist with the training and development of the team, ensuring they have the skills and knowledge to excel in their roles
  • Order and maintain stock levels, ensuring the store is always well-stocked and ready for customers
  • Ensure the health and safety of all team members and customers are met, adhering to EG's strict health and safety protocols
What We're Looking For
  • Demonstrated experience in overseeing shifts in a retail environment, with a proven track record of success
  • Passion and dedication to delivering customer and service excellence, with a focus on building strong relationships with customers and colleagues alike
  • Results-oriented with high energy, able to inspire and motivate the team to achieve their best
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues at all levels
  • Strong commitment to workplace safety, with a focus on creating a safe and healthy work environment
What's in It for You?
  • Competitive base salary + bonus + superannuation
  • Access to a range of employee discounts through the Booster discount platform
  • Save on fuel through our Team Fuel Discount when you fill up at EG
  • Access to employee well-being programs, including free flu vouchers and general counseling
  • Generous parental leave for primary caregivers, including keeping in touch days and vouchers
  • Autonomy and flexibility to succeed in a role where we respect one another and value our differences
  • Career development opportunities with an international business
About EG

We arrived in Australia in 2019 with a commitment to deliver a modern consumer retail offer and to become your chosen destination for quality food, coffee, and fuel. Our Group operations exceed 6,000 fuel and convenience sites across Europe and the US, bringing a wealth of experience to our retail operations in Australia.

Be part of the team shaping operations for EG Australia. Apply now to take the first step in your career journey with us.