IT Service Delivery Specialist

2 days ago


Perth, Western Australia Green Light Full time
Service Delivery Coordination Role

Green Light is seeking an experienced Service Delivery Coordinator to join our Technology team. As a key member of our IT service management team, you will be responsible for overseeing the delivery of IT services to our clients.

About the Role
  • Coordinate and manage service requests, incidents, and changes through our IT service management tool.
  • Track and monitor service delivery metrics and performance indicators.
  • Facilitate problem management processes, including root cause analysis and preventive measures.
  • Serve as the primary point of contact for incident escalations and resolution.

About You
  • Excellent customer service and relationship management skills.
  • Strong understanding of IT service management (ITSM) frameworks and methodologies.
  • Ability to analyze data and generate insights to drive service improvements.
  • Proactive attitude with a focus on continuous improvement.
  • Team player with the ability to collaborate across various IT teams and departments.

What We Offer
Green Light Worldwide offers a dynamic and challenging work environment with opportunities for growth and development. If you are a motivated and experienced IT service delivery professional, we encourage you to apply for this exciting opportunity.

  • Perth, Western Australia RAC of WA Full time

    About the RoleWe are seeking an IT Service Delivery Specialist to join our team at RAC WA. As an IT Service Delivery Specialist, you will be responsible for ensuring the delivery of high-quality IT services to our members.Key ResponsibilitiesIT Service Delivery: Manage the delivery of IT services to meet business requirements and service level...


  • Perth, Western Australia KOCH-Solutions Full time

    Key Responsibilities:We are seeking a highly skilled and experienced professional to join our team as a Service Delivery Specialist. In this role, you will be responsible for supporting the development and implementation of our service projects, coordinating site personnel and suppliers, and ensuring successful project completion.Key Skills:Technical...


  • Perth, Western Australia Department of Education, Western Australia Full time

    We are seeking a skilled ICT Service Delivery Specialist to join our team at the Department of Education, Western Australia. As a key member of our ICT Operations and Customer Service Directorate, you will play a vital role in delivering high-quality ICT services to our customers across schools, colleges, and central office.Key Responsibilities:Coordinate...


  • Perth, Western Australia RAC of WA Full time

    About the RoleWe are seeking an ITSM Process Specialist to join our team at RAC WA. As an ITSM Process Specialist, you will play a critical role in ensuring the delivery of high-quality IT services to our members.Key ResponsibilitiesProcess Management: Manage ITSM process interactions, ensuring seamless integration with other ITSM processes such as...


  • Perth, Western Australia TIMG AU Full time

    About the RoleWe are seeking a skilled and customer-focused Service Representative to join our team. As a Service Representative, you will be responsible for delivering exceptional customer service to our clients, ensuring timely and efficient delivery of documents and packages.Key ResponsibilitiesPick up and deliver documents and packages to clientsUse a...


  • Perth, Western Australia DLA Piper Full time

    Unlock Your Potential as a Legal Delivery SpecialistAt DLA Piper, we're seeking a talented Legal Delivery Specialist to join our high-performing Legal Delivery Centre in Brisbane, Perth, or Sydney. As a key member of our team, you'll play a crucial role in delivering exceptional legal services to our clients.About the RoleCollaborate with our team to design...


  • Perth, Western Australia DLA Piper Full time

    About the RoleWe are seeking a highly skilled Legal Delivery Specialist to join our team at DLA Piper. As a key member of our Legal Delivery Centre, you will play a critical role in delivering high-quality legal services to our clients.As a Legal Delivery Specialist, you will work collaboratively with our team to design and deliver routine or document-heavy...


  • Perth, Western Australia Scotford Fennessy Full time

    About the RoleWe are seeking a Project Delivery Specialist to join our team at Scotford Fennessy. As a key member of our project delivery team, you will be responsible for providing engineering, design, procurement, and logistical support for national and international projects from start to finish.Key ResponsibilitiesDevelop and assess project schedules,...


  • Perth, Western Australia TIMG AU Full time

    About the RoleWe are seeking a highly motivated and organized Service Representative to join our team. As a Service Representative, you will be responsible for delivering exceptional customer service and ensuring the timely and efficient delivery of documents to our clients.Key ResponsibilitiesPick and deliver boxes to our clientsDrive our vansUse a PDA to...


  • Perth, Western Australia KOCH-Solutions Full time

    Key Responsibilities:Contribute to the development and implementation of our service projects, ensuring seamless execution and timely completion.Coordinate site personnel and suppliers to guarantee efficient project delivery.Provide exceptional customer service and coordination, ensuring successful project outcomes that meet quality, budget, and timeline...


  • Perth, Western Australia Workpac Full time

    About the RoleWe are seeking a highly skilled Survey Delivery Advisor to join our team at Rio Tinto's State Agreements and Approvals department. This role is based in Perth and involves working with a diverse range of stakeholders to deliver environmental consulting services.Key ResponsibilitiesDevelop and implement effective survey planning strategies,...


  • Perth, Western Australia Force Equipment Service & Hire Full time

    Role OverviewForce Equipment Service & Hire is seeking a skilled Technical Field Service Specialist to join our elite team. As a key member of our Field Service unit, you will be responsible for providing highly technical support to our Surface and Underground projects, as well as our various workshops throughout WA.Key ResponsibilitiesCompleting breakdowns...


  • Perth, Western Australia DLA Piper Australia Full time

    About the RoleWe are seeking a highly skilled Legal Delivery Specialist to join our team at DLA Piper Australia. As a key member of our Legal Delivery Centre, you will play a critical role in delivering high-quality legal services to our clients.Key ResponsibilitiesCollaborate with our team to design and deliver routine or document-heavy legal services...


  • Perth, Western Australia Workpac Full time

    Job DetailsWorkPac is seeking a skilled Survey Delivery Advisor to join Rio Tinto's State Agreements and Approvals department in Perth. This role involves effective survey planning, health and safety management, and building strong relationships with internal stakeholders and external technical specialists.About the PositionThis is a Monday to Friday roster...


  • Perth, Western Australia Atos SE Full time

    Job Title: Service Delivery ManagerAt Atos, we are seeking a highly skilled Service Delivery Manager to join our team. As a Service Delivery Manager, you will be responsible for ensuring the effective delivery of Managed IT services to key enterprise customers.Key Responsibilities:Ensure the delivery of contracted services to agreed service levels.Develop,...


  • Perth, Western Australia Workpac Full time

    About the RoleWe are seeking a highly skilled Survey Delivery Planning Specialist to join our team at WorkPac. As a key member of our State Agreements and Approvals department, you will play a critical role in ensuring the successful delivery of survey projects.Key ResponsibilitiesCreate and maintain the 90-day plan and long-term survey delivery plan using...


  • Perth, Western Australia BT Financial Group Full time

    Job OverviewAs a Client Account Specialist at BT Financial Group, you will be responsible for delivering exceptional customer service and building strong relationships with our valued clients. This is an exciting opportunity to work in a dynamic team and contribute to the success of our business.Key ResponsibilitiesRespond to customer inquiries and resolve...


  • Perth, Western Australia Atos SE Full time

    Job Title: Service Delivery ManagerWe are seeking a highly skilled Service Delivery Manager to join our team at Atos SE. As a Service Delivery Manager, you will be responsible for ensuring the effective delivery of Managed IT services to key enterprise customers.Key Responsibilities:Ensure the delivery of contracted services to agreed service levels.Develop,...


  • Perth, Western Australia Gold Fields Full time

    We are seeking a highly skilled Principal Specialist Project Services to join our Group Capital Projects team.Key Responsibilities:As a Principal Specialist Project Services, you will be responsible for setting project controls standards and tools, maintaining the capital delivery framework documentation, managing the investment office, and ensuring the...


  • Perth, Western Australia Gold Fields Full time

    Principal Specialist Project ServicesGold Fields is seeking a highly skilled Principal Specialist Project Services to join their Group Capital Projects team.Key Responsibilities:Develop and maintain project controls standards and tools to ensure effective project delivery.Manage the capital delivery framework documentation and ensure its accuracy and...