Technical Support and Service Delivery

2 days ago


Parramatta Park, Queensland, Australia Trucell Australia Full time

We are seeking an experienced Technical Support and Service Delivery Professional to join our team in Western Australia. As a highly skilled professional, you will play a critical role in providing technical support and service delivery to our clients, ensuring high-quality service delivery and resolving complex technical issues efficiently.

About the Company

Trucell Australia is an established IT services company specializing in providing tailored solutions to radiology practices. With over 15 years of experience and a team of 21 employees, we have a proven track record of supporting radiology practices with innovative solutions.

About the Role

The successful candidate will provide technical support and service delivery to our clients in Western Australia, working closely with our Business Development Manager to meet customer needs effectively. Key responsibilities include:

  • Supporting our Business Development Manager with local sales projects and local support.
  • Attending to jobs locally, providing exceptional service delivery to our clients.
  • Collaborating with our technical team to ensure seamless support for various tasks and requests.

As a highly skilled Technical Support and Service Delivery Professional, you will have excellent problem-solving skills, strong analytical abilities, and the ability to work effectively in a team environment.

Key Responsibilities

Your key responsibilities will include:

  • Providing technical support and service delivery to our clients in Western Australia.
  • Working closely with our Business Development Manager to meet customer needs effectively.
  • Collaborating with our technical team to ensure seamless support for various tasks and requests.

You will also be responsible for developing and maintaining ICT documentation, including knowledgebase articles and work instructions.

Requirements

To succeed in this role, you must have:

  • A minimum of 1 year of experience in IT, preferably with a Bachelor's degree in Information Technology or a related field.
  • Relevant certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or similar are highly desirable.
  • Strong proficiency in configuring, installing, monitoring, supporting, and managing ICT environments.

You will also possess excellent communication and organizational skills, with the ability to prioritize tasks, meet deadlines, and manage workflows effectively.

Additional Benefits

This role offers a competitive salary and opportunities for growth as the business develops. As a key member of our team, you will have the chance to shape the future of radiology IT services in Chile and contribute to the expansion of Trucell Australia's operations.



  • Parramatta Park, Queensland, Australia Trucell Australia Full time

    Trucell Australia, an established IT services company based in Western Australia, is expanding its operations to Chile and seeking a highly skilled ICT Technical Support Specialist to join its team. This is an exciting opportunity to be part of a dynamic organization that specializes in providing tailored solutions to radiology practices.About the RoleThe...


  • Parramatta Park, Queensland, Australia NSW Department of Customer Service Full time

    About the PositionWe are looking for a highly organized and detail-oriented Digital Project Coordinator to join our team. As an Assistant Project Officer, you will provide administrative support to project managers and assist with project coordination.Key ResponsibilitiesProvide administrative support to project managers, including coordinating meetings and...

  • Technical Lead

    6 days ago


    Parramatta Park, Queensland, Australia West Recruitment Pty Ltd Full time

    - Conveniently located modern and luxurious Offices- Massive ongoing growth and business transformation- A very friendly culture and Global Brand Job Description The Employer:West Technology is partnering with an innovative and technology-driven company that develops cutting-edge, market-leading testing solutions for gaming systems. They have some of the...


  • Parramatta Park, Queensland, Australia West Recruitment Pty Ltd Full time

    About the RoleWe are seeking a seasoned Senior Technical Director to lead and grow our diverse and collaborative team. Reporting directly to the Technology Director, you will be engaging with multiple verticals of the organization to support the Engineering team.Key ResponsibilitiesEnsure a solid understanding of customers' expectations and pursue them until...


  • Parramatta Park, Queensland, Australia Trucell Australia Full time

    We are seeking an experienced Field and Support Desk Technician to join our team in Western Australia. As a highly skilled professional, you will play a critical role in providing technical support and service delivery to our clients, ensuring high-quality service delivery and resolving complex technical issues efficiently.About the CompanyTrucell Australia...


  • Parramatta Park, Queensland, Australia West Recruitment Pty Ltd Full time

    About Your Next OpportunityWest Technology is excited to collaborate with a renowned Australian business, one of the largest family-owned companies in Australia and New Zealand. Recognised as a Top 10 Best Place to Work in Australia, this company boasts a vibrant culture and an inclusive, welcoming work environment.About Your RoleYou will join the team as an...


  • Parramatta Park, Queensland, Australia Downer Full time

    About UsSkilltech is a leading provider of metering services in Australia, serving government, utilities, and corporations across the country.We deliver over 50 million meter readings and associated services each year.About the RoleAs a Metering Service Delivery Associate, you will be responsible for delivering exceptional customer service while collecting...


  • Parramatta Park, Queensland, Australia NSW Department of Communities and Justice Full time

    About the RoleThis is an exciting opportunity for a senior finance leader to join our NSW Department of Communities and Justice team.As a key member of our shared services team, you will be responsible for delivering high-quality operational solutions and leading a high-performing finance team.Key AccountabilitiesManage and oversee the provision of accurate...


  • Collingwood Park, Queensland, Australia Centorrino Technologies Full time

    Centorrino Technologies: Enhancing Customer ExperienceWe are a technology services provider dedicated to empowering First Nations people in various aspects of technology and business. Our mission is to redefine the customer experience by providing innovative solutions.Job Description:This part-time onsite role requires a passionate and knowledgeable...


  • Parramatta Park, Queensland, Australia Trucell Australia Full time

    We are seeking an experienced IT Field Technician to join our team in Western Australia. As a highly skilled professional, you will play a critical role in providing technical support and service delivery to our clients, ensuring high-quality service delivery and resolving complex technical issues efficiently.About the CompanyTrucell Australia is an...


  • Parramatta Park, Queensland, Australia NSW Department of Customer Service Full time

    Job SummaryWe are seeking a motivated and detail-oriented Customer Service Delivery Associate to join our team. As an Assistant Project Officer, you will provide administrative support to project managers and assist with project coordination.About the RoleProvide secretariat services to support project management deliveryAssist project teams with task...


  • Parramatta Park, Queensland, Australia West Recruitment Pty Ltd Full time

    About the RoleThe Data Engineer Lead will play a pivotal part in the business's data transformation initiative, working closely with internal analysts and business stakeholders to comprehend their data requirements.The ideal candidate will possess effective communication and collaboration skills to collaborate with cross-functional teams and supervise a...


  • Parramatta Park, Queensland, Australia NSW Department of Customer Service Full time

    Job DescriptionWe are seeking a highly organized and detail-oriented Assistant Project Officer to join our team. In this role, you will provide administrative support to project managers, coordinate meetings, and prepare documents.About the RoleProvide secretariat services to support project management deliveryAssist project teams with task completion and...


  • Parramatta Park, Queensland, Australia NSW Department of Customer Service Full time

    About the JobWe are looking for a skilled Project Administration Specialist to join our team. As an Assistant Project Officer, you will work closely with project managers to deliver projects on time and within budget.Key ResponsibilitiesProvide administrative support to project managers, including coordinating meetings and preparing documentsAssist project...


  • Parramatta Park, Queensland, Australia Mansys Pty Ltd Full time

    In this role, you will be responsible for providing administrative support to the project team, including managing contracts and ensuring the smooth execution of projects. Our client, Trade Wind, is a reputable company in the construction industry, with a proven track record of delivering high-quality projects.About the CompanyTrade Wind has been building...


  • Parramatta Park, Queensland, Australia West Recruitment Pty Ltd Full time

    Company OverviewWest Technology is collaborating with a leading Australian business, one of the largest family-owned companies in Australia and New Zealand. This company is recognised as a Top 10 Best Place to Work in Australia and boasts a vibrant culture and inclusive work environment.Job DescriptionYou will join our team as an experienced IT specialist...


  • Parramatta Park, Queensland, Australia Aon Hewitt Full time

    At Aon Hewitt, we are seeking an experienced Insurance Portfolio Manager to join our Affinity Small Business team. This role is responsible for managing a diverse portfolio of clients across various industries.The successful candidate will have exceptional leadership skills and be able to inspire confidence and commitment across the team. They will ensure...


  • Parramatta Park, Queensland, Australia NSW Department of Communities and Justice Full time

    Job DescriptionIn this critical role, you will lead a finance shared services team to deliver high-quality operational solutions for transactional shared services.You will be responsible for managing and overseeing the provision of accurate and timely finance functions within shared services.Key Performance IndicatorsDeliver high-quality operational...


  • Parramatta Park, Queensland, Australia NSW Department of Communities and Justice Full time

    About UsWe are the NSW Department of Communities and Justice, committed to creating safer communities and supporting individuals and families in need.In this role, you will be part of a dynamic team that promotes a client-focused service culture.What You'll DoDevelop and implement finance and accounting standards to improve service quality.Collaborate with...


  • Parramatta Park, Queensland, Australia Royal Agricultural Society of NSW Full time

    Job Description: We are seeking a highly organized and detail-oriented Events and Admin Support Staff to join our team. This casual position will support our events team in the delivery of the Sydney Royal Easter Show.Key Responsibilities:Support the events team with administration tasks, including data entry, record-keeping, and correspondence.Liaise with...