ICT Technical Support Specialist

2 days ago


Parramatta Park, Queensland, Australia Trucell Australia Full time

Trucell Australia, an established IT services company based in Western Australia, is expanding its operations to Chile and seeking a highly skilled ICT Technical Support Specialist to join its team. This is an exciting opportunity to be part of a dynamic organization that specializes in providing tailored solutions to radiology practices.

About the Role

The successful candidate will provide technical support and service delivery to our clients in Western Australia, ensuring high-quality service delivery and resolving complex technical issues efficiently. Key responsibilities include:

  • Supporting our Business Development Manager with local sales projects and local support.
  • Attending to jobs locally, providing exceptional service delivery to our clients.
  • Collaborating with our technical team to ensure seamless support for various tasks and requests.

As a highly skilled ICT Technical Support Specialist, you will have excellent problem-solving skills, strong analytical abilities, and the ability to work effectively in a team environment.

Requirements

To succeed in this role, you must have:

  • A minimum of 1 year of experience in IT, preferably with a Bachelor's degree in Information Technology or a related field.
  • Relevant certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or similar are highly desirable.
  • Strong proficiency in configuring, installing, monitoring, supporting, and managing ICT environments.

You will also possess excellent communication and organizational skills, with the ability to prioritize tasks, meet deadlines, and manage workflows effectively.

Benefits

This role offers a competitive salary and opportunities for growth as the business develops. As a key member of our team, you will have the chance to shape the future of radiology IT services in Chile and contribute to the expansion of Trucell Australia's operations.



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