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Operations Vehicle Specialist

2 weeks ago

Townsville, Queensland, Australia beBeeService Full time $64,440 - $84,460
Dynamic and Varied Role

This is an exciting opportunity to join our team as a Rental Operations Agent. You will be involved in all aspects of operations, from interacting with customers to preparing vehicles for their next journey.

As a key member of our operations team, you will play a vital role in ensuring that our customers receive exceptional service and support. This is a varied hands-on role combining customer service, vehicle inspections, and cleaning duties.

  • Welcoming and assisting customers at the rental counter.

  • Completing rental transactions, bookings, and contracts.

  • Promoting products and services.

  • Inspecting vehicles for damage and cleanliness.

  • Cleaning the interior and exterior of vehicles to high standards.

The ideal candidate will have excellent communication skills, be able to work well under pressure, and have a strong attention to detail. Experience in customer service, retail, hospitality, or sales would be beneficial.

Key Responsibilities:

  • Providing exceptional customer service to internal and external customers.

  • Processing rentals, returns, and other transactions accurately and efficiently.

  • Ensuring all vehicles are prepared to a high standard before being rented out.

  • Maintaining a clean and safe working environment.

  • Working collaboratively as part of a dynamic team to achieve business objectives.

We are looking for someone who is flexible, adaptable, and able to work effectively in a fast-paced environment. If you are a motivated and enthusiastic individual who is passionate about delivering excellent customer service, we would love to hear from you.

Requirements:

  • A full and valid driver's license.

  • Availability to work a rotating roster, including weekends, evenings, and public holidays.

  • Previous experience in a similar role or industry.

  • Strong communication and interpersonal skills.

  • Ability to work independently and as part of a team.

What We Offer:

Our company offers a competitive salary and benefits package, along with opportunities for career growth and development. If you are a driven and results-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.