Operations Team Member

1 week ago

Brisbane, Queensland, Australia beBeeOpportunity Full time $90,000 - $120,000
As a key member of our operations team, you will play a vital role in ensuring the seamless delivery of our service level agreements. This is an exciting opportunity to join our organization and contribute to the success of our business.**Job Description:**This role requires a high level of attention to detail, strong organizational skills and the ability to manage multiple tasks simultaneously. You will be responsible for providing operational support to our brokers, working under pressure and with minimal supervision.**Key Responsibilities:**
  • Manage multiple tasks and prioritize work effectively
  • Provide exceptional customer service and ensure a positive experience for our customers
  • Work collaboratively with our brokers to resolve issues and meet service level agreements
**Required Skills and Qualifications:**To succeed in this role, you will need:
  • Minimum 3-5 years' experience in financial services with a strong knowledge of lending products and services
  • Excellent problem-solving skills and the ability to think laterally
  • Strong commitment to customer service and a commitment to delivering customer experience excellence
**Benefits:**Our organization offers a range of benefits to support your career development and wellbeing. These include:
  • Study leave and professional wellbeing coaching
  • Access to our wellbeing centre and flexible working arrangements
  • Discounts on a wide range of products and services
**Why Choose Us?**At our organization, we are committed to building a strong, inclusive and diverse workplace where people feel valued, connected and respected. We value diverse backgrounds, cultures, abilities, ideas and experiences, recognizing the benefits they bring to our work, our communities and the way we help our customers.

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