Role Description: Concession Manager at Mimco

5 days ago

Newcastle, New South Wales, Australia Country Road Group Full time
Concession Manager Role at Mimco

The Concession Manager role at Mimco is focused on driving sales, profit, and productivity while creating a warm and genuine customer service experience.


Key Responsibilities:



  • Drive a customer-centric culture, ensuring a meaningful in-store experience.
  • Meet all key performance indicators set by the business, focusing on sales, profit, and productivity.
  • Ensure the team understands business objectives, with a clear focus on commercial acumen.
  • Empower your team through collaborative leadership, training, and development.
  • Work collaboratively with other Concession, Floor Managers, and Cluster Managers.
  • Embody the company's key cultural values of Customer Obsessed, Collaborative, Inspirational, Responsible, and Dedicated to Quality.

Attributes You Possess:



  • A passion for the retail industry, exceptional service, and a strong sense of personal style and presentation.
  • Proven experience in managing a fast-paced retail, hospitality, or similar business.
  • Ability to manage budgets, interpret financial reports, and generate efficient rosters.
  • Experience managing the performance, productivity, training, and development of a large team.
  • Operational excellence, experience with stock control, and visual merchandising.
  • Ability to build strong relationships with stakeholders across the business.

Why Work for Country Road Group:



  • A competitive remuneration package, including incentives.
  • Seasonal product allowances and generous discounts for you and your immediate family on all Country Road, Trenery, Politix, Witchery, and Mimco products.
  • Excellent career progression involving regular training and on-the-job development.
  • A genuine, open, and high-performing culture.
  • Opportunity to become involved in our Corporate Social Responsibility program, supporting community partnerships.

About Country Road Group:


Country Road Group is an Australian accessories brand that creates distinctive, of-the-moment collections defined by iconic design, unexpected details, and sustainable thinking.


We're here to empower individuals looking to create their own personal style.


Quality and individuality are at the heart of everything Country Road Group is built upon. We're committed to providing a working environment that embraces and values diversity and inclusion.

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