Concession Store Manager
4 weeks ago
As a Concession Manager, you will be responsible for driving the financial performance of the concession store and delivering exceptional customer experiences. This role requires a strong focus on creating a warm and genuine customer service culture, while also driving sales, profit, and productivity.
Key Responsibilities:- Develop and implement strategies to drive customer engagement and loyalty
- Lead a high-performing team to achieve sales and service targets
- Collaborate with other concession, floor managers, and cluster managers to achieve business objectives
- Embody the company's cultural values of customer obsession, collaboration, inspiration, responsibility, and dedication to quality
- Proven experience in managing a fast-paced retail or hospitality business
- Strong leadership and team management skills
- Ability to manage budgets, interpret financial reports, and generate efficient rosters
- Experience with stock control, visual merchandising, and operational excellence
- Ability to build strong relationships with stakeholders across the business
- A competitive remuneration package, including incentives
- Seasonal product allowances and generous discounts on Country Road, Trenery, Politix, Witchery, and Mimco products
- Excellent career progression opportunities, including regular training and on-the-job development
- A genuine, open, and high-performing culture
- Opportunity to become involved in the company's Corporate Social Responsibility program
Mimco is an Australian accessories brand that creates distinctive, on-trend collections defined by iconic design, unexpected details, and sustainable thinking. We're committed to empowering individuals to express their personal style.
At Country Road Group, we're dedicated to providing a working environment that values diversity and inclusion. If you have any support or access requirements, please advise us at the time of application.
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Newcastle, New South Wales, Australia Country Road Group Full timeAbout the Role:We are seeking a highly skilled and experienced Concession Store Manager to join our team at Country Road Group. As a Concession Store Manager, you will be responsible for delivering the concession store's financial targets and company key performance indicators. You will focus on creating a warm and genuine customer service experience,...
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