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Back Office Operations Specialist

2 months ago


Melbourne, Victoria, Australia BestForexBonus Full time

Job Overview:

BestForexBonus is seeking a highly skilled and detail-oriented professional to join our team as a Back Office Officer. This role is responsible for ensuring the smooth operation of our back-office functions, including payment processing, client support, and compliance.

Key Responsibilities:

  1. Payment Processing: Ensure timely and accurate processing of client payments, including deposits and withdrawals.
  2. Client Support: Provide exceptional support to clients, addressing their queries and concerns related to payment processing and back-office operations.
  3. Compliance and Risk Management: Collaborate with the AML, Compliance, and Customer Support departments to ensure adherence to regulatory requirements and mitigate potential risks.
  4. Communication: Liaise with the Company's providers and banks to resolve any issues related to payment processing and back-office operations.
  5. Transaction Monitoring: Assist with the company's transaction monitoring process to identify and prevent potential risks.

Requirements:

To be successful in this role, you will need excellent communication and problem-solving skills, as well as the ability to work effectively in a team environment. You should also have a strong understanding of payment processing and back-office operations.