
Casual Guest Experience Host
4 days ago
As a key member of our front-of-house team, you will be responsible for creating a welcoming experience for every guest. Your role will involve managing check-in/check-out, guiding guests to their treatments, and ensuring the overall cleanliness and tidiness of our space.
The ideal candidate will possess excellent communication skills, a calm and professional demeanor, and a genuine interest in wellness and holistic health. Previous customer service or reception experience is highly desirable, as is attention to detail and pride in presentation.
We are seeking a reliable and kind individual who is passionate about creating peaceful experiences for others. If you are a warm and confident communicator with a flair for delivering exceptional customer service, we would love to hear from you.
Key Responsibilities:
- Manage check-in/check-out processes
- Guide guests to float, sauna, or treatment rooms
- General cleaning/tidying and resetting rooms
- Support online bookings and customer enquiries
Requirements:
- Warm and confident communication skills
- Calm and professional demeanor
- Interest in wellness and holistic health
- Previous customer service or reception experience (desired)
What We Offer:
- A flexible casual roster allowing for weekday, evening, and weekend shifts
- Competitive hourly rate from $28.00 per hour
- Opportunity to work in a dynamic and growing industry
Working Conditions:
- Work location: In person
- Work authorisation: Australia (required)
Application Details:
Please note that we do not consider unsolicited applications at this time. If your application is successful, we will contact you directly to discuss further.
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