Night Operations Coordinator

14 hours ago


Melbourne, Victoria, Australia beBeeOperations Full time $60,000 - $95,000

Key Role:

The Night Operations Coordinator plays a pivotal role in ensuring the seamless operation of the hotel's front office. This encompasses overseeing the front office team, providing guidance and support as needed.

Key Responsibilities:

  • Supervise the front office team to optimize performance
  • Be knowledgeable about the hotel and its surroundings to exceed guest expectations
  • Facilitate check-in and departure processes, handle general enquiries, and engage with guests to provide exceptional service
  • Foster relationships with existing and new customers to drive future bookings
  • Monitor service standards, identify areas for improvement, and implement initiatives to enhance the guest experience

About You:

To excel in this role, you will need:

  • Experience working with property management systems or similar
  • Relevant supervisory experience in a similar role
  • Working rights in Australia
  • A strong desire to progress your career and take on new challenges
  • Self-motivation, drive, and enthusiasm for working in a fast-paced environment

Benefits:

As an associate, you will enjoy:

  • Exclusive staff discounts on food and beverage and hotel rooms
  • Flexible working hours and locations through our internal programs
  • Sabbatical leave and paid leave during your birthday month
  • Internationally recognized training programs and opportunities for career development and growth

Mission Statement:

Our mission is to deliver thoughtful, heartfelt, forward-thinking service that upholds and builds upon the legacy of 'Wonderful Hospitality. Always.'



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