
Middle Office Change Specialist
1 week ago
Job Role Overview
We are seeking a skilled professional to fill the position of Middle Office Change Associate. This individual will work closely with various teams, including clients, operations, and technology partners, to ensure the successful delivery of client onboarding, migration, and changes requested by clients.
The Investment Middle Office (IMOS) provides asset managers with advanced operational expertise, market-leading technology, and data infrastructure to manage their trade processing, asset servicing, collateral management, and investment record capabilities. Our product encompasses a multi-asset class offering across listed securities, equity swaps, cleared and OTC derivatives, and bank loans, focusing on the needs of large asset managers.
J.P. Morgan Securities Services provide institutional investors with global access to markets for the settlement, safekeeping, and asset servicing of securities, along with ancillary services such as Foreign Exchange and Liquidity Solutions. We aim to deliver investor solutions that help clients protect their portfolios, optimize their efficiency, and maximize opportunities in diverse global markets.
Key Responsibilities
- Ensure the timely and successful delivery of strategic infrastructure build out and client onboarding by collaborating with operations teams on overall readiness.
- Manage and monitor daily risks, issues, and blockers while being accountable for the execution and delivery of assigned projects.
- Represent operations in the management of new business opportunities.
- Work with technology and product partners to review and improve system design, championing improvements to process flows to ensure scalability and minimize manual touchpoints.
- Establish dashboards and metrics to demonstrate progress and high-quality support to clients and senior management.
- Collaborate with project teams on major system implementations, providing requirements, reviewing design, planning testing, data migration, and implementation phases.
Required Skills and Qualifications
- Ability to engage effectively across teams, taking a leading role in partnering with clients, project teams, and technology in defining strategy for client management focusing on day-to-day processes.
- Excellent problem-solving skills to identify, understand, and address operational and technical issues, driving change and enhancing controls.
- Motivated and able to deliver with minimal supervision, working effectively in a team environment.
- Effective Project Management skills and minimum 3 years of experience in a relevant role.
- Ability to partner in a virtual team environment across multiple locations with time zone differences.
Benefits and Opportunities
Our company is a global leader in financial services, providing strategic advice and products to prominent corporations, governments, wealthy individuals, and institutional investors. We strive to build trusted partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and value diversity and inclusion at our company. We do not discriminate based on any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital or veteran status, pregnancy, or disability.
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