Fitness and Sales Ambassador

5 days ago


Port Macquarie, New South Wales, Australia Genesis Full time
About Genesis Fitness

We are a national network of health clubs with 42 locations across Australia, offering 24 hour access, 7 days a week. Our mission is to create a fitness community that is inclusive, encouraging and empowering of everyone.

Job Description

A fantastic career opportunity for someone who is passionate about delivering exceptional customer service in Port Macquarie.

We are seeking an experienced Member Services Officer to join our team. As a key member of our business, you will be responsible for providing important services such as sales, reception and merchandising to our members, casual users and potential new members.

Responsibilities
  • Customer Service: Provide excellent customer service to all customers, both in person and over the phone.
  • Sales and Prospecting: Prospect, tour, close and get referrals for future sales.
  • Promotion: Promote the centres services and programs to customers and accept customer bookings and enrolments.
  • Cash Handling: Apply sound cash handling principles and use of Point of Sale (POS) systems.
Requirements
  • Passion for Fitness: Have a genuine passion for fitness and health.
  • Excellent Communication Skills: Possess excellent communication skills, both written and verbal.
  • Previous Experience: Previous experience in a similar position, preferably in a retail or customer service environment.
  • Qualifications: Hold current First Aid & CPR Certification and a Working With Children Check (or equivalent).
About the Role

This is a fantastic opportunity for someone who is passionate about delivering exceptional customer service and promoting the benefits of health and fitness.

The successful candidate will have a strong ability to build relationships with customers, promote our services and products, and contribute to the success of our business.

Benefits
  • Free Gym Membership: Enjoy free gym membership and access to our state-of-the-art facilities.
  • Commission Opportunities: Earn commission on sales and referrals.
  • Professional Development: Participate in ongoing training and development opportunities to enhance your skills and knowledge.
Salary

$60,000 - $80,000 per annum, depending on experience.



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