Event Ticket Sales Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeTicketing Full time $95,000 - $110,000
Job Title:

Ticketing Manager

About the Role

This role will be responsible for providing quality ticketing services to Hirers including working on strategic ticketing campaigns to maximise ticket sales.

This role will work closely with the ticket agency to deliver and validate all details required for an event to go on sale including pre-sale and general sale, seating builds, allocations and capacities, event copy and pricing.

Key Responsibilities:
  • Ensure that all seat inventory is configured and built correctly, validated and working to full capacity to enable the sale of all ticketing products.
  • In close liaison with hirers and relevant parties, manage seating holds and releases, ticket pricing and fees to optimise sales, operational efficiencies and organisational priorities.
  • Work with the FOH Manager during events for all ticketing operational matters including resolution of seating/ticketing issues and operation of scanning systems and equipment.
  • Work with the PR/Marketing teams on VIP/Opening Nights to develop efficiencies surrounding ticket distribution, collection, notifications and resolution of issues arising during the event.
  • Work closely with the relevant stakeholders to contribute to well targeted and effective marketing strategies.
  • Support the Box Office team by providing event details and training support for internet, phone and over-the-counter ticket sales.
Requirements:
  • Demonstrated experience in a ticketing role with a strong understanding of ticketing terminology and entertainment ticketing systems.
  • Ability to build and manage strong stakeholder relationships and solve complex problems quickly.
  • Commercially minded with a collaborative working approach.
  • Experience in ticketing, from build through to settlement, ideally in a theatre of similar environment, using computerised systems at a sophisticated level.
  • Experience in the live events theatre industry.
  • Robust data management and analytical skills with a commercial focus.
What We Offer:
  • Flexible work hours with a focus on work life balance.
  • Complimentary daily lunch cooked by a dedicated team of chefs and cooks.
  • Staff discounts across the precinct.
  • A 'sweet' Rewards & Recognition Program for all team members.

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