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Technical Analyst
2 months ago
We are seeking a highly skilled Technical Analyst to join our team at auspayplus. As a key member of our Operations & Delivery functions, you will play a critical role in supporting the ongoing capability development and strategic initiatives of our organization.
Key Responsibilities- Change Management: Assist with the creation and ongoing maintenance of documented requirements needed to support the ongoing Change Management process and its continuous improvement.
- Operational Analysis: Drive detailed and thorough analysis relating to all NPP operational documentation and ensure its ongoing maintenance. Support NPP Participant general enquiries and maintain a team email mailbox.
- Committee Support: Support NPP Committees as required in relation to NPP technology/operational issues and documenting agenda, meeting packs, outcomes, meeting minutes and actions.
- Process Improvement: Cross team/organisation and co-ordination as needed on specific process improvement tasks including the ongoing development and maintenance of the NPP Portal (internal and external) and related applications.
- Change Evaluation: Evaluate change requests, proposals, capability requests for feasibility and provide recommendations to relevant committee/s.
- Testing and Certification: Review testing and certification requirements, including review of Participant supplied test certificates for completeness and compliance with testing requirement.
- Participant Support: Review Participant planned changes to ensure sufficient and appropriate testing has been completed.
- Business Understanding: Understand high-level business and payment message flows and have the ability to create use cases and provide input into message usage guidelines.
- Compliance: Provide operational input and support on NPP compliance related matters.
- Technical Analysis Experience: Strong Technical Analysis experience (3 – 5 years) preferably in a payments environment.
- NPP Knowledge: NPP knowledge at systems or operational level would be an advantage.
- Communication Skills: Ability to confidently deal with ambiguity.
- Documentation Skills: Ability to effectively document meeting outcomes, user and technical requirements, and capture actions.
- Technical Specifications: Effectively produce and engage with technical specifications.
- Microsoft Applications: Must be proficient in Microsoft applications, particularly expertise in Excel and PowerPoint desired.
