
Operations Coordinator
1 week ago
The Administration Manager is accountable for ensuring the successful operation of our business by anticipating needs, opportunities, risks, and challenges.
- Organise and coordinate administrative tasks and office procedures, including document management, filing systems, and workflow processes.
- Respond to internal and external communications (telephone, email) and delegate as needed.
- Contribute to scoping, development, implementation, and evaluation of key organisational projects; support Operations in project coordination.
- Plan and review office services, set priorities, and maintain high service delivery standards.
- Oversee allocation of staff, office space, and equipment to maximise efficiency.
- Coordinate and monitor staff rosters to ensure appropriate coverage.
- Delegate tasks and track performance to support productivity and accountability.
- Manage office records, documentation, and financial accounts accurately and securely.
- Liaise with external professionals to coordinate activities and resolve issues.
- Maintain and replenish office equipment and supplies.
- Prioritise administrative workflows in line with organisational priorities.
- Monitor and enforce compliance with occupational health and safety standards.
- Ensure adherence to government legislation, policies, and procedures in all office operations.
- Coordinate HR-related functions, including recruitment, promotions, training, payroll, performance management, and supervision of staff.
- Assist Finance team with monthly reconciliation.
- Assist department managers in formatting and producing relevant reports.
Essential qualifications include:
- Tertiary qualifications in business administration or a related field.
- Extensive knowledge of administrative procedures and protocols.
- Excellent knowledge and experience using computer applications, particularly MS Office.
- Proven ability to implement organisational systems.
- Well-developed written and oral communication skills.
- Proven ability to manage an administration team.
- Solid understanding of manpower-based service businesses.
Desirable qualifications include:
- Understanding of accounting principles.
- Proficiency in Excel spreadsheets.
- Tertiary qualifications in Accounting or a related field.
- Current driver's licence.
- Current experience in a similar role.
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