Insurance Administrator

2 months ago


Sydney, New South Wales, Australia Fuse Recruitment Full time
About the Role

Fuse Recruitment is seeking a highly motivated and organized individual to join our client's team as a Broker Support Administrator. This is an excellent opportunity for someone looking to develop a career in insurance broking.

Key Responsibilities
  • Assist brokers with day-to-day administrative tasks, ensuring seamless operations and excellent customer service.
  • Manage and update client records, maintaining accurate and up-to-date information.
  • Handle incoming and outgoing correspondence, responding to client inquiries and resolving issues efficiently.
  • Provide exceptional customer service to clients, building strong relationships and ensuring their needs are met.
  • Support the preparation of insurance documentation and reports, ensuring accuracy and timeliness.
  • Process payments, cancellations, and refunds, maintaining a high level of accuracy and attention to detail.
  • Liaise with insurance companies and other stakeholders, communicating effectively and resolving issues promptly.
Requirements
  • Minimum of 12 months experience working as an administrator or assistant in general insurance.
  • Strong organizational and multitasking abilities, with a focus on delivering high-quality results.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Detail-oriented with a high level of accuracy, ensuring all tasks are completed to a high standard.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook), with the ability to learn new systems and processes quickly.
  • Ability to work independently and as part of a team, with a flexible and adaptable approach.
  • Eagerness to learn and develop a career in insurance broking, with a passion for delivering exceptional customer service.
About Fuse Recruitment

Fuse Recruitment specializes in recruitment for the insurance industry, working closely with established clients to source top talent. We are committed to delivering exceptional service and building long-term relationships with our clients and candidates.



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