Employment Mentor Position

12 hours ago

Gympie, Australia beBeeOpportunity Full time $80,000 - $105,000

The In-Work Support Mentor plays a vital role in supporting individuals to maintain sustainable employment outcomes. This position focuses on providing ongoing mentoring, guidance, and practical assistance to both participants and employers to help resolve workplace challenges, strengthen retention, and promote long-term success.

Job Responsibilities
  • Ensure each participant's individual needs and aspirations for employment are at the center of your focus.
  • Provide tailored post-placement and on-the-job support to participants to help them maintain sustainable employment.
  • Mentor participants and offer specialized assistance to address workplace or personal barriers.
  • Actively engage with the local community, industries, and stakeholders to identify growth and revenue opportunities for the organization.
  • Monitor placement progress and outcomes and communicate any risks to relevant team members.
  • Run and analyze participants' reported hours and income, supporting accurate reporting and compliance
  • Maintain clear and compliant records of participants ongoing employment, services provided, and participant support
  • Communicate proactively with team members regarding any job loss, potential job loss, or significant reduction in hours, and act quickly to resolve issues.
Position Details

This position is Full-Time operating in the following areas: Gympie, Kingaroy, and the wider Gympie region.

About You

We are seeking motivated and values-driven individuals to join our division as an In-Work Support Mentor. Your care and dedication to each participant will be evident by the hard work you put in:

  • Prior Employment Services experience will be highly regarded.
  • Ability to establish strong working relationships with participants and employers.
  • Demonstrated ability working towards targets and KPIs.
  • Highly developed interpersonal and communication skills.
  • Problem solving and conflict resolution.
  • Strong administration and compliance capabilities with a high attention to detail.
  • Resilient in nature and ability to thrive in a continuously changing environment.
Benefits

As a valued member of our team, we're committed to looking after you, by offering some great benefits including:

  • An inclusive work environment that values both your personal and professional life, with a strong focus on flexibility to help you achieve a healthy work-life balance.
  • Access specialist and accredited training, professional mentoring, and ongoing coaching.
  • Benefit from opportunities for professional development and career advancement.
  • Learn while you work with the opportunity to gain a Certificate IV in Community Services.
  • Celebrate your milestones through our dedicated Service Award Program.
  • Access free and confidential support through our Employee Assistance Program (EAP).

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