Language Coordinator

6 days ago

Melbourne, Victoria, Australia beBeeLanguage Full time $90,000 - $123,000
Language Testing Coordinator

The Language Testing Coordinator is responsible for overseeing the administration of language tests, ensuring that all procedures are followed accurately and efficiently. This role plays a key part in maintaining the high standards of our testing centre.

Key Responsibilities:

  • Coordinate the rostering and supervision of staff to ensure seamless test delivery
  • Assist in the development and implementation of administrative processes and procedures
  • Collaborate with the Senior Operations Manager to lead a team of casual test invigilators and support staff
  • Monitor and respond to ongoing achievement of KPIs, including service levels and income targets

Required Skills and Qualifications:

  • Previous experience in a coordinator or supervisor level role
  • Highly client-focused with proven experience in customer service roles within professional services or commercial environments
  • Experience, knowledge, and understanding of PTE Academic and/or IELTS Test procedures and delivery is highly advantageous
  • Strong interpersonal skills, including the ability to establish productive working relationships with internal and external clients from a variety of cultural backgrounds and organisational levels
  • Excellent communication (written and verbal) skills

Benefits:

  • Permanent Part Time position - 3 days per week
  • Work in a brand-new office building in Melbourne's CBD
  • We offer benefits such as salary packaging, discounted university courses, discounts to some of Australia's leading retailers, purchased leave, discounts on childcare services, gym membership, and an Employee Assistance Program

Other Information:

This is an excellent opportunity for someone looking to take their career to the next level in a dynamic and supportive team environment. If you have the required skills and qualifications, please submit your application by clicking on the 'Apply' link.

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