Administrative Professional

3 days ago

Albury City Council, Australia beBeeAdministrative Full time $38,400 - $62,400
About the Role

Serving as an administrative professional, no two days will be the same. Your role involves coordinating therapy sessions in alignment with participant's therapy plans or habit coach action plans using Skedulo. You will reschedule sessions if a practitioner or participant is unable to attend a scheduled session.

You will onboard new participants by explaining our services delivery model and setting expectations for collaboration. You will conduct risk assessments over the phone and accurately document identified risks, ensuring the safety of therapists and participants.

You will maintain accurate service agreements for participants. You will participate in weekly team meetings, sharing success stories, experiences and learning opportunities. You will collaborate with the administration team to complete tasks efficiently.

Responsibilities
  • Manage client databases and practice administration systems
  • Ensure consistently high levels of customer satisfaction by meeting or exceeding customer needs and expectations
  • Prioritize tasks effectively, manage time wisely and focus on task completion
  • Contribute positively as a team member, supporting the team in achieving its objectives
What We Offer
  • Personal Growth Opportunities: Access to career coaching, external professional development budget and support to guide your personalized career pathway
  • Team Culture: A contemporary and positive work environment where everyone shares the same vision
  • Everyday Perks: Various benefits including pet-friendly workspaces, wellbeing days, paid parental leave, regular social events and access to confidential counselling services

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