Medical Centre Operations Coordinator

1 week ago

Greensborough, Victoria, Australia ForHealth Group (Dayforce) Full time
{"title": "Medical Centre Operations Coordinator", "content": "About Us

Elevate your healthcare career by becoming a vital member of the ForHealth Medical Centres family. We're a trailblazer in delivering top-notch, accessible healthcare, boasting an expansive network of medical centres and health practitioners nationwide.

The Opportunity

We are looking for an enthusiastic Full Time 2IC to join our team. This is a challenging role and will involve managing a busy front desk reception, liaising with patients, supporting doctors and medical staff as well as general administration duties.

Key Responsibilities
  • Customer service including welcoming patients into the Centre, collecting and entering patient details, answering telephone calls and enquiries, scheduling appointments when required, and Reception duties
  • Ad hoc administrative duties and supporting the Practice Manager with day-to-day operations
  • Opening and closing the Medical Centre
  • Fostering professional working relationships with team members, patients and medical staff
  • Maintaining compliance with organisational policies and procedures
Our Ideal Candidate
  • To excel in this role, you'll possess:
  • Previous team leadership experience within a customer service role
  • Ability to work well under pressure
  • Excellent written and verbal communication skills
  • Excellent customer service skills
  • Proficient computer skills with knowledge of Pracsoft/MedTech advantageous
  • Excellent time-management skills and the ability to multi-task
  • Detail orientated
  • Initiative, ambition and ownership
  • High standard of presentation
Why Choose Us

By becoming a part of our accomplished team, you'll access:

A dynamic work environment rooted in purpose and values.

Ample training, development opportunities, and internal growth pathways.

The chance to make your mark in a company dedicated to fostering Australia's well-being.

", "lang_code": "en-US"}

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