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Administrative Assistant

2 months ago

Greensborough, Victoria, Australia ForHealth Group (Dayforce) Full time
About Us

We are a leading healthcare provider, dedicated to delivering exceptional patient care and services. Our team is passionate about making a positive impact on the lives of our patients and the community we serve.

The Opportunity

We are seeking a highly motivated and organized Administrative Assistant to join our team at ForHealth Medical Centres. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing administrative tasks, and supporting the Practice Manager with day-to-day operations.

Key Responsibilities
  • Customer Service: Greet patients, collect and enter patient details, answer telephone calls and enquiries, schedule appointments, and perform reception duties.
  • Administrative Support: Assist the Practice Manager with ad hoc administrative tasks, maintain compliance with organisational policies and procedures, and perform other duties as required.
  • Operational Support: Open and close the Medical Centre, ensuring a smooth and efficient operation.
  • Team Collaboration: Foster professional working relationships with team members, patients, and medical staff.
Requirements
  • Previous Team Leadership Experience: Proven experience in a customer service role, with a track record of leading teams and managing multiple priorities.
  • Communication Skills: Excellent written and verbal communication skills, with the ability to communicate effectively with patients, staff, and medical professionals.
  • Technical Skills: Proficient computer skills, with knowledge of Pracsoft/MedTech advantageous.
  • Time Management: Excellent time-management skills, with the ability to multi-task and prioritize tasks effectively.
What We Offer
  • Dynamic Work Environment: A fast-paced and dynamic work environment, with opportunities for growth and development.
  • Training and Development: Access to training and development opportunities, to enhance your skills and knowledge.
  • Competitive Salary: A competitive salary, with opportunities for salary growth and advancement.