
Audio Visual Communications Technology Support Specialist
5 days ago
This is an opportunity to lead a team of skilled professionals who support in-court technology.
As the AVCT Support Team Leader, you will be responsible for overseeing and coordinating the daily operations of the AVCT support technicians to ensure consistent service delivery and workload management.
- Lead a team of AVCT support professionals and provide high-quality, timely service and support to stakeholders.
- Develop and promote collaborative work practices between team members to maximise individual skills and learning and development.
- Investigate and resolve problems in systems and services, and contribute to continuous improvement practices and operational planning activities.
This role provides leadership opportunities to deliver high-quality service in a critical support environment. If you enjoy solving problems, guiding a team, and improving systems that directly impact users, this is a strong opportunity.
Required skills and qualifications:
- Technical proficiency in AV systems, IT, and networking technologies.
- Leadership experience in a technical setting, managing, supporting, and developing a team of support professionals.
- Problem-solving, technical escalation, and supporting service continuity in high-stakes or time-sensitive environments.
Benefits:
- Work with a dynamic team that supports in-court technology.
- Opportunity to develop and improve systems that directly impact users.
- Leadership opportunities to deliver high-quality service in a critical support environment.
Others:
- CSV values diversity and inclusion in the workplace.
- The organisation aims to create a workforce that reflects the community in which it operates.
Pre-employment checks are conducted to ensure the right fit for both candidates and the organisation.
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