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Event Operations Director
2 weeks ago
As a skilled Hospitality Manager, you will lead a hands-on team to deliver exceptional guest experiences. You will drive revenue growth by optimising shift operations and exceeding guest expectations.
About the Opportunity:
- Lead a motivated team of hospitality professionals to provide outstanding guest services.
- Develop and implement strategies to enhance venue operations, resulting in increased revenue and improved customer satisfaction.
- Collaborate with colleagues to create engaging spaces that elevate our services to new heights.
- Support and inspire a high-performing team of hospitality experts.
- Contribute to managing front-of-house and back-of-house operations, including rosters, training, P&L management, forecasting, casual recruitment, COGs, and labor.
Requirements:
- Hold a valid RSA certificate.
- Be available to work nights and weekends.
- Have an obsession with delivering exceptional guest experiences.
- Display strong time management skills and experience in administrative tasks.
- Prior hospitality management experience is preferred.
What We Offer:
- A tailored development program.
- Opportunities to collaborate with industry leaders.
- A people-centric culture focused on upskilling and developing our team members.
- Additional days off per year.
- Access to a well-being allowance and gender affirmation leave.
- Free activities at any of our venues.
Experience:
- Proven experience in hospitality venue management.
Work Authorisation:
- Australia (required).
Shift Availability:
- Day Shift (preferred)
- Night Shift (required)
