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Business Process Analyst
2 months ago
About Us:
Ray White and Loan Market is a prominent aggregator across Australia and New Zealand, proudly supporting a vast community of brokers and advisers. As a family-owned enterprise, we empower businesses to operate under their own brand or the Loan Market brand, collaborating with over 80 lenders. Our rapid growth has led us to manage a significant loan portfolio, assisting numerous clients in achieving their financial goals.
Role Overview:
The Business Analyst will be pivotal in evaluating and documenting essential business processes, ensuring alignment with organizational objectives and industry benchmarks. This position demands a blend of analytical prowess, meticulous attention to detail, and exceptional communication abilities.
Key Responsibilities:
- Requirements Gathering: Engage with stakeholders to collect and document comprehensive business requirements for various projects.
- Data Analysis: Examine existing commission frameworks, sales metrics, and financial documents to uncover trends, deficiencies, and areas for enhancement.
- Process Mapping: Create detailed process diagrams and workflows for commission structures, ensuring precision and clarity.
- System Integration: Collaborate with technical teams to ensure a thorough understanding of existing integrations.
- Testing and Validation: Formulate and implement testing strategies to verify commission calculations and guarantee accuracy in payouts.
- Reporting: Assist project management in generating project documentation, as well as managing risks and issues.
- Training and Support: Offer training and assistance to end-users regarding the new commission systems.
- Continuous Improvement: Identify and propose enhancements for efficiency within the commission processes.
Qualifications:
- Education: A Bachelor's degree in Business Administration, Finance, Information Technology, or a related discipline.
- Experience: A minimum of 3-5 years in a Business Analyst role, ideally within the financial services sector.
- Analytical Skills: Strong analytical and problem-solving capabilities with a sharp focus on detail.
- Communication Skills: Excellent verbal and written communication skills, capable of articulating complex information clearly.
- Project Management: Experience in managing projects with the ability to juggle multiple tasks and deadlines effectively.
- Interpersonal Skills: Strong interpersonal abilities to collaborate efficiently with cross-functional teams.
Our Benefits:
- 6 'Me' days annually to prioritize your well-being.
- 16 weeks of paid parental leave and up to 52 weeks of paid superannuation.
- Paid leave for fertility treatments.
- 12 days of personal leave.
- Paid study leave to support your professional development.
- Flexible hybrid working arrangements.
- Internal learning and development programs to enhance your skills.
- Religious and cultural swap leave options.
- Opportunity to purchase additional annual leave.
- LMGPerks for substantial discounts with major brands.
- Paid volunteer day to support a cause you care about.
- Employee referral program.
- Wellbeing support through an Employee Assistance Program.
- High performers may join our Accelerate program for career development.
At Ray White and Loan Market, we are dedicated to fostering a diverse and inclusive workplace where every individual feels valued and respected. We believe that a variety of perspectives and experiences is crucial for innovation and business success.
