Business Systems Analyst

4 weeks ago

Melbourne, Victoria, Australia Conduent Business Services Full time

At Conduent Business Services, we're seeking a highly analytical and detail-oriented Business Analyst to join our team. As a Business Analyst, you will play a pivotal role in understanding and improving our business processes and systems, helping us make informed decisions to drive organizational success.

Key Responsibilities:

  • Collaborate with stakeholders to elicit and document business requirements, ensuring a deep understanding of business needs and objectives.
  • Analyze and interpret data to identify trends, patterns, and insights, providing valuable input for decision-making.
  • Document and model current and future business processes to identify areas for improvement and optimization.
  • Conduct meetings and presentations to share ideas and findings.
  • Document and communicate the results of individual efforts.
  • Assist in the planning and execution of change management strategies for implementing new processes or systems.
  • Effectively communicate insights and plans to cross-functional team members and management.
  • Gather critical information from meetings with various stakeholders and produce useful reports.
  • Work closely with clients, technicians, and managerial staff.
  • Ensure solutions meet business needs and requirements.
  • Manage project plans, develop project plans, and monitor performance.
  • Update, implement, and maintain standard operating procedures.
  • Prioritize initiatives based on business needs and requirements.
  • Maintain detailed documentation of project activities, requirements, and solutions for reference and compliance purposes.
  • Serve as a liaison between stakeholders and users.

Requirements:

  • A bachelor's degree in business or related field.
  • Solid experience in business analysis or a related field.
  • Exceptional analytical and conceptual thinking skills.
  • Strong detail orientation skills.
  • Ability to influence stakeholders and work closely with them to determine acceptable solutions.
  • Advanced technical and excellent documentation skills.
  • Experience creating detailed reports and giving presentations.
  • Competency in Microsoft applications including Word, Excel, Visio, PowerPoint and Outlook.
  • Excellent planning, organizational, and time management skills.
  • Project Administration/coordinator experience is highly valued.

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