IT Support Specialist
3 days ago
**About the Role**
A technical support specialist is required by affix Group to provide exceptional onsite support services across hospitals and administrative offices in the Gold Coast. The role will involve working with a range of stakeholders, including doctors, office staff, and tradies, to provide efficient support for MDM, networks, systems, hardware, and devices.
**Key Responsibilities**
- Provide Level 2 support services for IT systems and hardware.
- Work closely with the Service Desk, Infrastructure, Network, and Application teams.
- Support desktop and server operating systems, network environments, telephony systems, and cloud technologies.
- Coordinate projects and ensure timely completion.
**Requirements**
- Minimum 3 years of experience in an IT support role.
- Proven experience supporting Windows 10 and Office 2016.
- Experience with Office 365, WebEx, Zoom, Teams, and other collaboration/video conference technologies.
- Experience with Imaging and Client Management tools such as SCCM and IP Based PBX Systems.
**What We Offer**
affix Group is committed to delivering high-quality patient care and provides a collaborative and supportive team environment. The successful candidate will have the opportunity to work in a dynamic industry and contribute to the company's mission.
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