A Career as a Claims Specialist

2 days ago


Sydney, New South Wales, Australia beBeeCareer Full time $80,000 - $120,000
Claims Specialist

We are seeking a skilled Claims Specialist to join our team. As a key member of our claims management team, you will be responsible for managing a portfolio of personal injury claims and providing exceptional customer service to employers, injured workers, and legislative authorities.

Key Responsibilities:
  • Managing a portfolio of Workers Compensation claims for small, medium, and large NSW employers
  • Accurately assessing claims and ensuring injured workers receive the correct entitlements on behalf of i Care
  • Communicating clearly and empathetically with all stakeholders
  • Prioritising your workflow to meet key timeframes and deliver a seamless experience
  • Collaborating with internal teams and external partners to deliver proactive case management
  • Providing high-quality customer service through compliant, efficient, and timely support
Requirements:
  • A passion for people and a proven track record in delivering exceptional customer service
  • Strong communication skills – you know how to listen, engage, and resolve issues effectively
  • A team-focused attitude with the ability to thrive in a high-volume, fast-paced environment
  • Empathy and compassion for those navigating complex, often emotional situations
  • The ability to analyse information and make sound, timely decisions
  • Experience in Workers Compensation or Personal Injury claims is highly regarded
Why Work with Us:

When you join us, you're not just taking on a job – you're embarking on a career with a company that values your growth, well-being, and success.

  • Competitive salary + performance-based incentives
  • Leave Benefits: Annual leave, Flexible leave, personal leave, loyalty leave, and parental leave (20 weeks full pay or 40 weeks half pay)
  • Hybrid Working: Work where you thrive with our flexible blend of on-site and at home work arrangements
  • Work-Life Balance: Ensure you have the time and support you need to thrive both personally and professionally
  • Staff Discounts: Access to exclusive discounts on various products and services
  • Reward & recognition programs: We celebrate your hard work and achievements
  • Career Development: Ongoing training, growth opportunities, and the support you need to reach your full potential


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